我和家人8月20号入住豪生酒店。从一开始酒店服务就很专业,服务员很有礼貌,乐于助人。房间很大很宽敞,床也很舒适。早餐很好吃。Marlene每天都微笑着看着我们用餐完毕离开餐桌。她是酒店的招牌服务人员。正是因为有Marlene这样的员工,才会让你喜欢在这里长住!更多
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我和家人8月20号入住豪生酒店。从一开始酒店服务就很专业,服务员很有礼貌,乐于助人。房间很大很宽敞,床也很舒适。早餐很好吃。Marlene每天都微笑着看着我们用餐完毕离开餐桌。她是酒店的招牌服务人员。正是因为有Marlene这样的员工,才会让你喜欢在这里长住!更多
显示较少Dear Eugenia b,
Thank you for taking the time to write a review! We are happy to hear that your stay was great. We will be sharing your feedback with Marlene. We hope to see you soon.
best travels
frank zuniga
front office manager
fzuniga@hojomaingate.com
我不推荐来这酒店住。这酒店只有办理入住手续的那块地方还可以,其他地方都很破旧,而且我们从没见到过酒店经理。酒店房间很差,需要彻底翻新维护下了。我不推荐来这酒店住,来这酒店还不如多花点钱去更棒的地方住。
非常满意这里的住宿和服务质量。酒店房间很大,另外游泳池里的滑道也十分的有意思。波光粼粼的游泳池,妥妥的五星级!游泳池旁边还有很多遮荫处,阳光影影绰绰的,酒店还提供游泳毛巾。早餐质量有提升的空间,不过对我们而言仍旧是一个额外的惊喜,其中包含鸡蛋香肠煎饼和各种谷物,整体上而言这段旅程非常超值,值得推荐!
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests and we hope you will visit us again.
气味难闻,我还发现了头发,床单也是脏的。网上的图片与实物不符。我向现场的工作人员表达了我的忧虑,但他们什么也没做。我宁愿多花20美元,住在更好的地方。
床垫又旧又软,大厅和游泳区都很好,往返班车的时间也很好,不过中午12点15分的音乐对我们来说太棒了。第一个房间需要在墙上刷油漆,第二个房间很好。会再住在那里。
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests and we hope you will visit us again.
我绝对不会再来,这是一次可怕的经历,办理入住之后的一切都非常糟糕,当你进入房间,看到的是老旧的房间,闻到的是糟糕的味道。然后你发现房间和照片一点也不像。床很旧,很吵,还不舒服。有很多虫子。卫生间里没有排气装置,没有USB接口给手机充电,早餐也很糟糕。
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We value your comments and welcome the opportunity to serve you again.