Thank you so much for taking the time to provide us with great feedback about you recent stay, we know how valuable your time is. I know anytime we receive a 4 star rating our team had a great role in this as we always strive to deliver exceptional “Bright Hearted” service. I am glad you found our location and amenities we serve to your liking. I will pass on your review to our staff to celebrate another great guest stay.
I do hope you will be returning to us again soon, and please contact me directly should you need anything prior to your arrival as I want to make sure your next visit is a 5 star event.
Thank you so much for taking the time out of your busy day to give us feedback about your recent stay. As always we are extremely excited our front desk staff was able to deliver a great welcome and also help you resolve your travel problem. It is always our goal to deliver the best customer service we can and it brings a smile to our faces when we succeed. I will pass on your kind words onto our staff, specifically Bryan and Benny.
We hope your travels bring you back our way as we would love to provide you and your family another great stay. Hope you have a great day!
Good Afternoon Vacationkrazy,
Thank you so much for taking the time out of your busy day to write a review of your recent stay. I apologize you found our rooms to be dated and I am happy to share with you that we will be having a renovation done at our hotel in early months of 2020. This renovation will give out hotel and rooms a new look that hopefully our guest will love and appreciate. I would like to invite you to stay with us again after the renovation for you to experience our new look.
I know that whenever we receive a 4 star review, our staff was also highly involved with your experience, and I do hope you enjoyed any engagement that you had with our fabulous team as well. Please let me know if there is anything else I can ever do for you or your family and friends in all of your travels.
Best regards and always stay "Bright Hearted",
Thank you so much for taking the time out of your busy day to write a review of your stay. I am glad you found everything from the location of the hotel, our humorous staff, to your room and more to be to your satisfaction. I know that whenever we receive a 5 star review, our staff was also highly involved with your experience, and it sounds like you enjoyed the engagement that you had with our fabulous team as well.
We will have renovation in early 2020 and would love to invite you back to get a first look at our newly remodeled hotel. Please let me know if there is anything else I can ever do for you or your family and friends in all of your travels. We all hope that you will be returning soon. Best regards and always stay "Bright Hearted",