在我们来自芝加哥的美国航班不断延期并最终取消之后，导致我们错过了澳大利亚老家的飞机，就这样我们意外地，在清晨改道到达了洛杉矶。我们被困在LAX，没有任何住宿，美国航空也不提供帮助。这时最佳西部酒店出来营救了我们，我们接受了来自他们的最好的服务以及值得称赞的晚退房服务。很棒的地点，靠近机场和公共交通（公交车）。接驳班车提供往返机场的服务。房间很大，床很舒适，浴室很干净，在我们看着自己的包裹被送到了旧金山，手里没任何东西之后，这房间里面充足的备货和设施满足了我们的所有需要。电冰箱，微波炉，冲泡茶和咖啡的设施都非常让人赞赏。可以高度推荐这家酒店，再来洛杉矶的话我会很乐于再入住这里的。更多
BestWestern.com
Booking.com
Booking.com
这家酒店的所有房间都有浓重的烟味，最好还是不要来。我的伴侣有严重的哮喘病，但前台却说他们也没办法。 唯一不错的是早餐，是贝斯特韦斯特酒店标配的免费早餐。
Hello Mike,
I am sorry to learn about all the inconvenience you had to endure due to the smoke. Our staff care about your experience and I realize no words can change your feelings of disappointment, or the inconveniences you experienced. I have shared your comments with hotel management, who responded with genuine concern for the impact this had on your stay.
We will look into this further as it shouldn't have happened, and we greatly appreciate you taking the time to bring this matter to our attention.
Sincerely,
Hotel Manager
从中国回来且经历了长途飞行后，我们住在了贝斯特韦斯特机场公园酒店。我们的房间非常干净，看上去应该刚装修过，有新的地毯和家具。酒店的床睡起来舒服极了。这里每个小时都会有接驳服务，由于机场的建筑和交通情况，来这接机有点困难。我们等待的时间超过了我们回程时的预期，而且交通也非常糟糕。但是酒店前台的工作人员非常友善，早餐的选择很多，还有新鲜水果。早餐区还有一名全职工作人员清洁桌子和补充物品。 有机会我一定还会来的。
Hello Guest,
Greetings from the Best Western Airpark Hotel.
Thanks for the feedback with all the positives except the traffic.
We are continuously improving and will definitely work on your observations.
You can expect a further improved stay next time.
Visit us again soon.
Sincerely,
Hotel Manager.
这家汽车旅馆就在洛杉矶国际机场高速公路外，但是附近的环境是可以接受的，而且停车场是免费的。这家汽车旅馆有点破旧，但很干净，价钱也很便宜。(再次强调，与高速公路内的大多数设施不同，停车是不收费的!!)
Dear Valued Guest,
It is really nice to note that you liked the stay and services at our hotel during your recent visit.
Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better.
We look forward to welcoming you again soon!!!
Best Regards,
Hotel Manager.
我们需要一个房间过夜，之前我们在贝斯特韦斯特酒店住过，所以我们觉得选择这个房间会很舒服。除了没有免费接送服务，像其他贝斯特韦斯特酒店一样，这家酒店还不错。我从行李提取处打电话，被告知要在礼宾车的接机地点等候。但礼宾车始终没有出现。我们等了一个小时，我打了不止一次电话。最后，另一家贝斯特韦斯特酒店的一辆面包车过来了，把我们带到我们的酒店。另外，虽然房间还可以，但床架从床上伸出来了，所以我和我妻子的腿会经常撞到床架，有时会很疼。因为这个，我不得不把给房间的评级下降。
Dear Guest,
Thank you for the stay at the Best Western Airpark Hotel.
Kindly accept my sincere apologies for the inconvenience caused to you howsoever during your visit.
I am extremely disappointed that you had an unfavorable experience this time.
This is not a regular feature of our hotel and we request your understanding and continued patronage.
Sincerely,
Hotel Manager.
在洛杉矶中途停留住在这里很不错。我们的房间虽然面对着一条繁忙的街道，但很安静。班车很方便，但只在正点到达机场。他们有面包车，司机全天24小时工作。有些酒店还提供租用服务。我们没吃早饭就走了，但他们给了我们一个装了零食的外带袋。这里非常干净舒适。一定推荐你们来！
Dear Guest,
Greetings from the Best Western Airpark Hotel.
Thank you for your stay and feedback.
We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your comments and are making efforts to add value to your stay.
Once again, thank you for staying with us and hope you will give us another opportunity to serve you better.
Sincerely,
Hotel Manager.
之所以选择这里，是因为这里全天24小时都有去机场的班车，并且距洛杉矶机场只有2英里。没想到花费适中的价格就可以享受到质量这么好的酒店。房间里的冰箱比一般的大，床上用品很好，办公桌上有良好的互联网设施，班车效率很高，司机很欢乐。街对面有两家家庭式餐馆。可以尝尝"Roscoe's"餐馆的炸鸡。在步行范围内没有别的餐饮店或购物场所了。我很喜欢酒店干净轻便的床罩，这表明上一个客人离开后床罩洗过了，或者至少也是经常更换。唯一令人失望的是电视节目。对于一个国际机场附近的酒店来说，电视频道也太少了--没有商业网络频道，没有新闻频道，这在旅途中对我们很重要，尤其是周围没有其他活动的时候。如果不是因为这点瑕疵，这家酒店将是我们在洛杉矶国际机场过夜时的首选。
Hello Guest,
Thanks for your kinds words about the Best Western Airpark Hotel and the time you took to share them with us.
It is great to hear that you enjoyed the stay with us. We will take your comments for further betterment and look forward for your next visit.
All the best and see you soon!
Warm regards
Hotel Manager.
