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我和家人在速8住得非常愉快，过夜所需要的一切，他们的房间里应有尽有。有一点很明显，那就是上空飞机的声音——我知道那是英格伍德的洛杉矶机场——如果你睡眠很浅那么这可能是个问题，但是如果你睡眠很好，那么就不成问题。
268eliase,
Thank you for taking the time to let us know how you enjoyed your stay at the Super 8 Inglewood/lax/la Airport Hotel. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We look forward to seeing you and your family again!
位置不是很好，但房间很好，很舒服。非常干净的房间。早餐不是很好，但可以在出发前填饱一下胃。 大堂很小。
mariadR5926DF,
We are so glad to know that you had a good time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations . Your comments on how we can further improve upon the guest experience are also very helpful to us. We would love to have you back and we do hope to see you again soon.
床上和浴室里有蚂蚁，我们买了无烟标准间，到了房间，闻到烟味很难闻，在退房时间之前，清洁工敲我们的门，要求我们退房。我们匆忙离开，所以他们不收取第二天的费用。每个人早晨的第一件事就是离开。
S3375YCmichelles,
Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. It is distressing to hear that you encountered a number of issues with our housekeeping, smelled of smoke and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We hope you'll return someday to see how we've grown thanks to valuable guest feedback.
由于自己家里有些事情，我们出来订宾馆要住一阵子，要住价格合理的宾馆。这附近的一家不营业了所以选了这一家。我对这家期望很高。但是我们这房间很好，可在我看来这就是以前那家宾馆的品质却贵了一点。员工很好。还有些地方在装修。总之很好。经理给我们找了一间很不错、远离噪音的房间。早餐免费，电视无线网都很好。性价比很好，我推荐这里。
Dear Joshua c,
Thank you for taking the time to complete our guest satisfaction survey and for rating our Super 8 Inglewood/lax/la Airport hotel so highly! It means a lot to hear from guests who are satisfied with all of our services and amenities as a good value for your money. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.
在网上看起来很好。 当到达时他们外面看起来很脏。 妻子不高兴。在我们5小时飞行之后，我们的儿子赶到这里与我们见面，他们不让他使用洗手间。 然后，他们在桌子上指出，没有游客可以进入我们的房间，包括我的儿子。 当他们看到我准备离开时，他们说他可以在我们房间里使用洗手间，但是必须离开，并且不能访问。我们缩减了我们的见面时间， 我们发现一个不同的酒店，而且我将绝对不会再考虑速八。
Dear Q6116CLdaniels,
Thank you for your honest feedback which will promote practical policy changes and an
improved experience for future guests. The standard procedure in such cases is to confer with management regarding what can be done to resolve the error, as our staff is not authorized to make decisions which conflict with policy. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention.
这里的服务水平很低。似乎他们并不乐意做生意，也不渴望取悦客人。在竞争激烈的酒店领域里，我可以想象他们的营业额非常高，但是很少有回头客。他们不提供给我们航天飞机，直到我不得不回来询问服务人员，他们才提供给我们。航天飞机的价格要高于优步或出租车。你会认为是因为巨大的利润和业务驱动，他们才提供航天飞机，特别是因为他们离机场很近。下次当我需要坐飞机，商务活动或和家人一起的时候不会再来这家酒店了。
Dear AngieDMM,
Thank you for taking the time to rate our hotel and to explain your experience. It is our goal to provide the best lodging experience to our valued guests and your comments
are enlightening and revealing. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
