Thank you for reviewing your recent stay at Hotel Bel-Air.
It's wonderful to know that you enjoyed your guest room's outdoor living space, as well as the hotel's private and enchanting setting. Clearly, you were also well taken care of by our great team of service professionals and this is just how it should be.
We hope to welcome you back again soon.
Best regards, Emanuela Setterberg, General Manager
DeniseFlanders,贝艾尔酒店 的 General Manager,回复了这篇点评2019年10月31日已回复
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Dear nmieke,
We truly appreciate your detailed review of your recent stay at Hotel Bel-Air. It's wonderful to know we are one of your favorite hotels in the world - there is no greater compliment than that! We hope to have the opportunity to welcome you back very soon.
DeniseFlanders,贝艾尔酒店 的 General Manager,回复了这篇点评2019年10月31日已回复
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Dear Ruinart7,
Thank you for taking the time to share feedback on your recent experience. I am very disappointed to hear your experience was not up to your expectations. This is certainly not reflective of the high standards we hold ourselves to.
I would appreciate the opportunity to discuss this further and restore your faith in our restaurant. Please contact me directly so we can discuss your experience in more detail.
DeniseFlanders,贝艾尔酒店 的 General Manager,回复了这篇点评2019年6月13日已回复
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Dear Stephanie C,
Thank you for taking the time to review your recent stay with us. It is wonderful to know how much you enjoyed your experience...from the grounds, to the service, to our pet amenities.
We hope to have the chance to welcome you back soon.
DeniseFlanders,贝艾尔酒店 的 General Manager,回复了这篇点评2019年2月5日已回复
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Dear Juju-Dubai,
We appreciate you taking the time to review your recent visit. It's wonderful to hear you enjoyed everything...from the rooms, to the service, to the food.