Thank you so much for this awesome shouout! We are so happy that you enjoyed your self in our home. Downtown has a lot to offer, so I'm glad you made time to explore the area. I will definitely pass on all your feedback to all the departments, in order to celebrate the hard work that they all do, day in and day out. We agree that Efren is amazing, and we will make sure to recognize him in front of his peers. We hope to have you back as soon as possible.
Thank you so much for your amazing feedback. I see you mentioned our location on Sunset, which is where our sister property "The Standard Hollywood" is located. I'm curious to know if you stayed there instead possible?
Either way it looks like you enjoyed your stay which is most important. Our hotel design is very nostalgic and meant to be quirky. While most of your guests truly enjoy it we are saddened when others do not. Everyone has a personal taste and we respect that. I'm sorry to hear about your room not being serviced properly and will definitely speak to the proper department in order to correct this issue in the future.
We have a lot of new things in store for the future and we hope to have you back soon so you can experience them.
Thanks for the props! And thank you for recognizing Greyson, one of our Front Office superstars! We love when guests tell us about members of the family that made their stay extra special and we love to celebrate them in front of their peers!
I will definitely pass along this awesome shootout to our Rooftop & Restaurant teams as well, as they work super hard at giving amazing guest experience. Feel free to come back whenever you in DTLA, we hope to see you back here soon!
This makes me genuinely happy! Nothing is more exciting than changing a guests perception of us totally around. Showing them the true Standard way and how we move and operate. Thank you so much for giving us a second chance and for shouting out one of our superstars Mr.Julio. He truly is amazing. We will make sure to pass along the positive feedback to all departments involved.
You are officially apart of The Standard Family and we would be thrilled to have you back anytime your in town. Hope to see you soon!
Thank you so much for the shoutout! We appreciate when our guests recommend our outstanding team members. We'll be sure to pass along the love. Great too see you enjoyed some of our popular amenities as well. We are continuing to grow and try new things so I encourage you to come back soon and see all that we have to offer. Thanks again!
和贝斯蒂一起在这里第一次没有享受到我们所期待的服务，想想我们可是漂亮的女人。意识到我们不在那里欣赏风景后, 一群服务员说他们可以提供帮助, 但那时我们已经决定靠自己了。第二次酒吧服务员很接地气, 她是当天的明星服务员!!!食物很不错，有龙虾沙拉和常规的起泡酒。
So happy you came by to chill with us! Pretty woman is a classic, but definitely not the experience you should be receiving from our staff. I'm glad to hear that your second time around was more suited to our culture.
I completely agree with you on the food, and when you come back I would recommend the spicy prawns. They are killer! Thanks again for coming to stop by and we hope to see you again soon.