酒店很好,地理位置也还行,但是有隐藏的费用,这一点让我觉得厌倦。不只是标准的CA税,还要收取每晚40美元的强制性服务费。收取那么高额的强制性服务费,非常荒谬!!虽然我是希尔顿荣誉会员,但是下次我还是另找一家更加物有所值的酒店吧。
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酒店很好,地理位置也还行,但是有隐藏的费用,这一点让我觉得厌倦。不只是标准的CA税,还要收取每晚40美元的强制性服务费。收取那么高额的强制性服务费,非常荒谬!!虽然我是希尔顿荣誉会员,但是下次我还是另找一家更加物有所值的酒店吧。
酒店很不错,位置很好,早餐很不错,还可以现做鸡蛋!酒店工作人员会尽全力满足我商务入住的需求。早餐真的很不错,有很多新鲜的水果和面包,还有现做的鸡蛋。
Thanks for the lovely review, Roger!
We're delighted you enjoyed your time with us so much! It's fantastic you appreciated our delicious breakfast selection. We care deeply about the happiness and satisfaction of our guests and your praise for our food lets us know we're doing our job.
We look forward to hosting you again soon for another amazing experience. Have a lovely day!
From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
这是我经历过的最糟糕的酒店住宿。 首先,酒店房间很脏。 我们在淋浴龙头的厕所和毛囊上发现了霉菌。 餐厅服务员非常粗鲁。 我们的服务员完全没有工作态度,因为我的丈夫有猪肉过敏,而他们居然为他提供猪肉。 最后,停车丢失了我们的租车钥匙。 停车场服务员对我的丈夫进行了骚扰和威胁。我一生都会为了入住这里而感到愤怒和沮丧
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.
Alicia Zavala
Front Office Manager
Email: Alicia.Zavala@interstatehotels.com
Hotel: 323-876-8600
Fax: 323-876 3272 | LosAngelesHollywood.HGI.com
From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
没有豪华酒店,但是靠近景点,可以走路过去。房间很干净,但是有一股难闻的气味,空调需要清洗。我没有闻到走廊或大厅里的气味。我的床很硬,需要更换。小贴士:如果你有车,可以支付全包费用,包括停车费和早餐。订做的早餐非常美味可口!
Thank you for sharing your feedback.
We appreciate your input. It's great that you loved our clean rooms and our fresh made-to-order breakfast service! However, we'll be addressing your concerns about the conditions of our facilities and bedding with the appropriate members of our team.
We look forward to having you back again soon for an even more positive experience.
From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
我们选择这家酒店是因为这里的位置很棒,去哪里都很方便。房间和泳池非常不错。虽然在这里能听到外面的汽车声,但是不会感觉很吵。电梯有时候可能会慢一点,别着急,会来的。这里代客停车的服务很方便,体验也很棒。房间真的很干净卫生,很舒服。如果你开着车想停好车下来逛逛欣赏下景色,这里就是不错的选择。
Thanks for the wonderful review!
It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon!
Have a beautiful day!
From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
很高兴我们全家住在这里。我们最后又多住了一晚。工作人员很棒,早餐也很棒。不久我们肯定还会住在那里。靠近环球影城、好莱坞碗和好莱坞购物中心。
Thanks for the excellent review, Elizabeth!
We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our top-notch service and delicious breakfast options as well as our convenient location. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
Have an amazing day!
From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
这家酒店很小,舒适,工作人员很友好,干净,地理位置优越。非常接近星光大道和中国杜比剧院,但不是在里面。如果再到那个地区,还会住在那里。
Thanks for the great review, 12wandar!
It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our prime location and helpful staff, but also our cozy atmosphere! Your praise lets us know we're doing our job!
We can't wait to host you again soon for another amazing experience! Have a fantastic day!
From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel