Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.
Alicia Zavala
Front Office Manager
Email: Alicia.Zavala@interstatehotels.com
Hotel: 323-876-8600
Fax: 323-876 3272 | LosAngelesHollywood.HGI.com
From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel