Dear adrianacY2554HN
Than you for taking the time to share with us your experience, I sincerely apologize for the encounter, in regards to the room not been clean after you remove the DND.
Due to the nature of your reservation we are not able to find your contact information, and we will like to remedy the situation, if is possible that you can give us call and request to talk to the Manager on Duty.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay, once again thank you very much. Sincerely Your Service Team at Westin Bonaventure Hotel & Suites.