酒店的客房比较一般,没啥特别的。虽然说房间比较小,但是床铺还是蛮舒适的。早上的时候健身馆比较的拥挤,但是还是很不错的。在酒店附近有很多吃饭的地方,所以很方便。游泳池是我最喜欢的,不论是白天还是晚上都不会拥挤。更多
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酒店的客房比较一般,没啥特别的。虽然说房间比较小,但是床铺还是蛮舒适的。早上的时候健身馆比较的拥挤,但是还是很不错的。在酒店附近有很多吃饭的地方,所以很方便。游泳池是我最喜欢的,不论是白天还是晚上都不会拥挤。更多
显示较少We appreciate your review and glad you chose to stay with us. We are constantly working on improving our guest’s overall experiences and hope to see you again soon as we look into these issues.
在洛杉矶市中心,沿着Westin到Karl Strauss和附近的其他街区散步几次。第一个晚上,我能闻到只有尿噪味。即使是第二天也依然如此。Westin一尘不染,建筑周围也很干净。但是,走出街区,大受打击。我第一次绕街区散步感觉太臭了,我返回到另一条路上,希望避开“尿尿的地方”。果然下一个街区也是散发着臭味。一开始我以为一定是宠物拉撒造成。然后很快意识到事实并非如此。真的很喜欢洛杉矶市中心,但是这样的恶臭很难让我推荐它。也许那只是一次性事件吧。
Dear Highspeedaluminium
Thank you for taking the time to review your stay at The Westin Bonaventure Hotel & Suites, we sincerely apologize for the encounters that you experience.Your willingness to share your recent experience is genuinely appreciated.
Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience once again with us whenever your travels bring you back to Los Angeles.
Thank you very much.
我待了一晚,没有留下深刻的印象。酒店本身有点混乱,因为他们有不同的食物水准,有4个塔楼可以到达房间。红色塔楼顶层有一个酒吧,可以旋转,俯瞰整个城市。
Dear CarlosVJ956,
We appreciate you allowing us to contact you directly. We hope you enjoyed your experience at the Bonavista Lounge and the amazing full view of Los Angeles. Although we cannot change your first impression, we hope you will consider giving us another chance upon your next visit to Los Angeles.
Be Well,
The Westin Bonaventure Front Office Team
从代客泊车的驾驶员到前台服务员,酒店所有的工作人员都很友好。这家酒店位于洛杉矶市中心的中心地带,有许多人行天桥,可以让你避开拥堵的交通。酒店非常大,适合举行各种聚会或召开会议,但一定也要安排一些额外的时间四处走走。
We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.
2019年5月一家人出去玩的时候在这家酒店住了两晚,订了两间房,来之前酒店帮我们安排了相连的两个双人间。虽然去洛杉矶城里的景点、餐厅不是很方便,要走很长的路,但总体而言住的很舒心。最大的问题是在前台和服务台要排长队,因为人手不足。入住和退房都排着长队。我得自己一个人推着三个行李箱下去,服务台没有人。这不是开启旅程的好方式!
房间又小又过时,而且,服务也不是很好。我们在早上9点到10点吃早餐的时候把“请勿打扰”的牌子摘了下来,然后离开了。当我们晚上回来时,我们发现他们并没有清理房间。我觉得我的钱花的不值。
Dear adrianacY2554HN
Than you for taking the time to share with us your experience, I sincerely apologize for the encounter, in regards to the room not been clean after you remove the DND.
Due to the nature of your reservation we are not able to find your contact information, and we will like to remedy the situation, if is possible that you can give us call and request to talk to the Manager on Duty.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay, once again thank you very much. Sincerely Your Service Team at Westin Bonaventure Hotel & Suites.
刚刚在这里由于参加一个会议入住了五晚,非常享受!会议室很宽敞但很冷。 房间干净,床铺舒适。由于空调不能正常工作,我不得不在第一天晚上换房间,但他们给我提供了免费早餐作为补偿。直到我们的昨晚才找到旋转酒吧/餐厅,那里并没有让人失望。有着美丽的景色,美食和饮料。搭乘廉价的优步出租车可达到西好莱坞,圣莫尼卡海滩和威尼斯海滩。
We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.