Management03,洛杉矶机场快捷假日酒店 的 Front Office Manager,回复了这篇点评2019年8月24日已回复
Google 翻译
Dear Valued Guest,
Thank you for sharing the positive feedback regarding your recent stay with us here at the Holiday Inn Express Los Angeles – LAX Airport. We strive to provide excellent service to every guest and I will be sure to share your comments with our entire staff.
Thanks again for letting us know that we did a good job for you overall, but also where we can improve. We will look forward to seeing you again the next time your travels bring you to Los Angeles!
Thank you for sharing your experience. Our apologies for the unwanted event shared. This type of experience is not the normal and steps will be taken to prevent such instances from occurring. We value the quality of your stay and overall experience. We are here to serve you which is why guest feedback is incredibly powerful. We hope you consider us in the future and please feel free to contact us should anything else be needed in the near future.
Management03,洛杉矶机场快捷假日酒店 的 Front Office Manager,回复了这篇点评2019年8月7日已回复
Google 翻译
Dear Ramesh A,
Thank you so much for taking the time to write a review we truly value and appreciate all guest feedback and look forward to seeing you on your next visit.
Management03,洛杉矶机场快捷假日酒店 的 Front Office Manager,回复了这篇点评2019年8月7日已回复
Google 翻译
Dear ambs7636,
We are happy to hear that you've enjoyed some of the free amenities included in the hotel. We offer a variety of pastries, fruits, juices, and many other items in our breakfast area to suit anyone's needs.
Management03,洛杉矶机场快捷假日酒店 的 Front Office Manager,回复了这篇点评2019年8月7日已回复
Google 翻译
Dear MAF-M_Frace,
We constantly strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We look forward to welcoming you back soon for another wonderful experience.
Management03,洛杉矶机场快捷假日酒店 的 Front Office Manager,回复了这篇点评2019年6月12日已回复
Google 翻译
Dear Valued Guest,
Thank you for your review of our hotel, We are sorry to hear your recent stay did not meet your full expectations due to the check in process, rest assured the matter is being looked into. We value your feedback and welcome the opportunity to serve you again.