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1 - 6 条点评,共 5,865 条
TripAdvisor 中国会员
6天前点评

入住日期:2019年6月
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评 通过移动设备发表

我们在这家酒店住了一个晚上,因为我们第二天早上才能到达目的地。我们乘坐酒店的班车到的酒店,很方便,虽然将行李提到班车上是一项很大的体力活动,最后司机决定帮我们提上去。办理入住很慢,经过11个小时的国际航班后就感觉很不好。我们的房间还可以,但是看起来陈旧,尤其是浴室和地毯上有污渍,这些都说明了它们的使用年限。由于时差反应太严重,我们无法直接入睡,所以我们到大堂吧去吃点心和喝饮料,那里的服务和食物质量给我们留下了深刻的印象。住在这家酒店过夜并没有什么不好,只是典型的机场酒店,很方便但是并不是很好。

感谢 Chris1950822
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.nz 查看原文
MyraH143,洛杉矶机场希尔顿酒店 的 Guest Relations Manager,回复了这篇点评回复时间:3周前
Google 翻译

Thank you for taking the time to share your recent stay at the Hilton Los Angeles Airport. We certainly appreciate your favorable remarks concerning the convenient location of our Hotel to the Los Angeles Airport, the convenient FREE Shuttle Bus that takes our guests to and from the Los Angeles Airport, our friendly and helpful staff and service, and your enjoyment of our three restaurants that are easily accessible from our Lobby.

Needless to say, your remarks are the kind we like most to receive. It is our goal for our guests to feel that the Hilton Los Angeles Airport is their HOME AWAY FROM HOME. I will be sure to share your kind comments with our staff.

It was our pleasure to have you as our guest. We value your patronage and look forward to the opportunity to serve you again the next time you are in the Los Angeles area.

Warm regards,
Myra Hayes

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月31日的点评

我们一大团队到了这家洛杉矶机场希尔顿酒店住宿是为了享受美好的体验的,我们一行人是大约有25个成员的,我们到了这家酒店住宿后,真的是可以做自己的事情,尽情享受的。 这里的房间价格是很合理的,酒店是很干净整洁的。 这里的员工是非常乐于助人的。 另外这里的餐馆食物是挺贵的。

与 Hilton Hotels & Resorts 合作收集的点评
感谢 chutcherson59
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MyraH143,洛杉矶机场希尔顿酒店 的 Guest Relations Manager,回复了这篇点评2019年6月3日已回复
Google 翻译

Thank you for taking the time to share your recent stay at the Hilton Los Angeles Airport. We certainly appreciate your favorable remarks concerning our friendly and helpful staff and service and your enjoyment of our comfortable guestrooms.

Needless to say, your remarks are the kind we like most to receive. It is our goal for our guests to feel that the Hilton Los Angeles Airport is their HOME AWAY FROM HOME. I will be sure to share your kind comments with our staff.

It was our pleasure to have you as our guest. We value your patronage and look forward to the opportunity to serve you again the next time you are in the Los Angeles area.

Warm regards,
Myra Hayes

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月17日的点评 通过移动设备发表

酒店的地理位置很便捷,靠近洛杉矶机场。办理入住和退房手续的过程很快捷。然而,酒店房间看起来很陈旧,浴室也是如此。令人惊讶的是,作为一家四星级酒店,房间里没有迷你冰箱,便利设施也很少。虽然离机场很近,但房间很安静,床铺/枕头也很舒适。酒吧的食物很一般,早餐也是如此,虽然服务很好,酒店员工的服务也很好。

感谢 RavinderS_12
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
harpreetkaur2017,洛杉矶机场希尔顿酒店 的 Guest Relations Manager,回复了这篇点评2019年5月18日已回复
Google 翻译

Dear Guest,

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were not pleased with our guest room . Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月7日的点评

在最初,办理登记的时候我们进行了停车咨询,酒店告诉我们可以享受停车优惠套餐/以优惠的价格,在我们准备离开时,我们居然发现我们不能享受这一优惠,花了45分钟都没解决,非常让人沮丧。一个极端傲慢的主管,花了92美元才逃出生天。

与 Hilton Hotels & Resorts 合作收集的点评
感谢 Bruce C
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MyraH143,洛杉矶机场希尔顿酒店 的 Guest Relations Manager,回复了这篇点评2019年5月8日已回复
Google 翻译

Thank you for taking the time to share the problem you encountered with our parking when departing your stay with us. Please accept our sincere apologies.

The deficiency you cited has been given to our Director of Front Office Operations and our Director of Guest Services for their review and immediate corrective action. We constantly strive to elevate the standards of our operation in every aspect, and we are truly eager to serve all our guests in a manner synonymous with Hilton standards. I thank you for taking the time to let me know what you experienced, as this is the only manner in which we can correct these deficiencies.

It was our pleasure to have you as our guest. We value your patronage. Should you decide to stay with us again, we would greatly appreciate the opportunity to serve you again the next time you are in the Los Angeles area.

Kind regards,
Myra Hayes

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月17日的点评

服务很好,员工乐于助人。酒店质量很高,性价比很好。我喜欢餐厅的布局,还有酒店靠近公共交通的优良地理位置。房间很不错,我能看到一部分跑道的景色。

与 Hilton Hotels & Resorts 合作收集的点评
感谢 BigHotshoes
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MyraH143,洛杉矶机场希尔顿酒店 的 Guest Relations Manager,回复了这篇点评2019年4月24日已回复
Google 翻译

Thank you for taking the time to share your recent stay at the Hilton Los Angeles Airport. We certainly appreciate your favorable remarks concerning our friendly and helpful staff and service, our comfortable guestrooms, and your enjoyment of our three restaurants that are easily accessible from our Lobby.

Needless to say, your remarks are the kind we like most to receive. It is our goal for our guests to feel that the Hilton Los Angeles Airport is their HOME AWAY FROM HOME. I will be sure to share your kind comments with our staff.

It was our pleasure to have you as our guest. We value your patronage and look forward to the opportunity to serve you again the next time you are in the Los Angeles area.

Warm regards,
Myra Hayes

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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