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Thank you for sharing your experience with us. I am more than pleased to read you received great customer service from our staff, found the spaciousness of your room suitable, and are able to take advantage of our convenient location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Robert, thank you for being a guest at Extended Stay America. We are thrilled to know you were thoroughly impressed by the courteous service provided by our staff. Our staff including Joanne, Karla, and Madelene have appreciated you for highlighting their hard work. Thank you once more for the recommendation, and we look forward to your next stay.
Thank you for taking the time to post your review. We are happy to know you were pleased with your room and had an overall comfortable stay. However, we are sorry for the inconvenience you faced and have notified our Maintenance team to take corrective measures. We hope to have another chance so we can make your next trip pleasant in every respect.
Jason, I am very concerned about your experience and am very sorry that we did not meet your expectations. We have procedures in place so these type of situations do not occur. We can absolutely do better and hope you will give us the opportunity in the future to prove that to you.
Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff and that your overall stay at our hotel was great. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.