先说好的地方——这家酒店位于阿尔瓦拉多大街上，真是既方便又有趣。再说不好的地方:最大的问题是电梯没有运行，所以每次上下楼都要走一段混凝土楼梯，而这段楼梯本来就不是供客人使用的。淋浴间里的洗发水、肥皂等分装盒不是空的就是不能用。取而代之的是瓶装洗发水和用纸包着的小圆盘样子的香皂；再加上那里的楼梯，（使得整个酒店）给人一种整体脏乱的感觉。每晚7点到8点，房间外走廊里一直都有吸尘与清洗地毯的噪声——那可是整整持续一个小时的持续不断的真空噪音——这正是对客人住宿体验的不重视的极端体现——那个时段真的是做这些清洗工作的适当时间吗？
Hello!
Thank you for taking the time to leave a review. We greatly value your feedback. We are glad that you enjoyed the location of our hotel, but we are very sorry about the issues with the toiletries and elevator. We will notify management about your concerns and discuss possible solutions. We hope that you choose to stay with us again!
Best,
Sara H
酒店的位置很好，虽然没有自己的停车场。一个街区之外的车库一晚的租金是7美元。房间是标准的，大小适中，有一间大浴室。有一个空调，但基本不需要。晚上，附近屋顶上海鸥的叫声很大。让我们扫兴的是房价内的早餐。早餐从早上7点到10点供应。我们早上9点到达，除了咖啡，几乎所有的东西都没有了，也没有加满。现在空碗里装的是什么还只是猜测。也没有任何种类的陶器，除非你把那根搅拌木棒叫做刀子，因为我就是这么用的。即使问…什么都没有。考虑到这家酒店的价格，真是令人失望。
Hi! We are glad that you were able to enjoy the location of our hotel! However, we are very sorry that you did not have a great experience with parking. Thank you for taking the time to leave a review and we value your feedback. We will share your feedback about breakfast with management. This is unacceptable and we will find a solution to keeping breakfast stocked and available for our guests. We hope you choose to stay with us again in the future!
Best,
Sara H
这家旅馆很漂亮，历史悠久。地理位置很好。员工很友好。空调是坏的，所以我们只能开着窗户。不要忽略了空调的事，开着窗户鸟儿的嘈杂声使人很难入睡。公共停车场离得很近近，很便宜。
Hello!
Thank you for taking the time to leave us your feedback. We are happy to hear you found our hotel to be beautiful and conveniently located. We are sorry that you experienced issues with noise from outside!
Thanks again,
Sara H
房间比我想象的要小得多，没有桌椅，即使有，这里也没有空间放。我淋浴时感到很不舒服，浴室地板上没有地垫，墙上也没有杆子让我扶着站稳。总之，浴室很小，很挤。
Hello,
We are sorry to hear that you were disappointed in the size of your room and felt uncomfortable in the bathroom. We appreciate that you took the time to leave us your feedback. We will pass it on to management.
Best,
Sara H
我们去参加了大苏尔马拉松比赛，住宿非常棒!我们是一个五口之家，有小孩，所以为我们所有人找一个房间很麻烦。房间很大，很干净，床也很舒服。我喜欢那种古老的感觉，房间里还有一个壁炉。
Hello!
We are so excited that you and your family were comfortable during your stay with us. Thank you for your comments about your room and its amenities. Come stay with us again soon!
Best,
Sara H
地理位置优越，步行就能到达很多地方，价格也很好，建筑设计也很棒。房间很干净，早餐很赞，工作人员也很乐于助人。停车既方便又便宜。我肯定会再呆更长时间的。
Hello!
We are so happy to hear that you enjoyed all aspects of your stay with us. Thank you very much for your kind words about our staff and rooms. We look forward to your next stay!
Thanks again,
Sara H
