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附近酒店
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1 - 6 条点评,共 418 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月18日的点评

四月中旬我和女儿访问查普曼大学时,我们住在这家酒店。对于价格来说,这家酒店是最高的性价比。它很干净,有需要的所有的基本设施,并且附近有好几家步行就能到的餐馆。然而,我们找酒店费了一番周折。我看到Howard Johnson标志时开始使用GPS,但开车过去的入口却正好是当地的雪佛龙加油站。这是正确的路线!当你进入加油站,并通过车站,就可以找到酒店。显然这家酒店是被包围起来的“内陆”,这样走的话是最好的路线。好吧,其实一旦你知道这个路线酒店就很方便可以找得到。这个价格来说是个还不错的酒店。

感谢 Banuwati
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
LBGeneralManager,Howard Johnson Hotel & Suites by Wyndham Orange 的 Guest Relations Manager,回复了这篇点评2017年4月21日已回复
Google 翻译

Dear Banuwati,

I am happy to learn that you enjoyed the value and to learn that we were able to give you a pleasant, comfortable and convenient experience. I do apologize for the inconvenience that you encountered, though I'm very glad that this did not detract too much from your overall experience. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月2日的点评

这个房间引起了我的哮喘,他们指责我拿了他们的毛巾,与管家确认过我并没有,他们也没有道歉。几乎已经一个星期,100美元押金仍然没有退还到我的信用卡,他们为押金收取了两次卡。

与 Howard Johnson 合作收集的点评
感谢 srxhawo
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
LBGeneralManager,Howard Johnson Hotel & Suites by Wyndham Orange 的 Guest Relations Manager,回复了这篇点评2017年4月3日已回复
Google 翻译

Dear srxhawo,

I am so sorry for the misunderstanding and inconvenience that you experienced because of this during your stay. The $100 deposit is for the incidental deposit which is 100% refundable to the guests if there are no damage/s is/are found on the amenities, electronics etc. in the room they stayed in. Refund will be put back to your credit card after 3-5 business days or depends on how fast your bank works. I sincerely apologized if this was not mentioned during your reservation, we will check booking procedure published online and update all information. Thank you for calling our attention for this matter and we hope to be serving you again.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年3月14日的点评

床很舒服,但是床单上有好几个香烟烙印,尽管我们住的是无烟房。房间还不错,除了进门的时候有股发霉的味道,但我们打开风扇后,味道渐渐散了。这家旅馆距离迪斯尼乐园大约10英里,但当时镇里正在举行一个会议,所以我们自己带了所需的东西。“早餐”是开开玩笑的……

与 Howard Johnson 合作收集的点评
感谢 Z6756FAmaryw
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
LBGeneralManager,Howard Johnson Hotel & Suites by Wyndham Orange 的 Guest Relations Manager,回复了这篇点评2017年3月15日已回复
Google 翻译

Dear Z6756FAmaryw,

Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. Know that your voice is very important to us and we are addressing each of the concerns that you've raised in an effort to improve upon the guest experience.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年2月22日的点评

我们房间里的浴巾非常有限,当我们去前台要求额外的毛巾,他们感到为难。房间里有3个女人,我们的女孩需要额外的毛巾来擦头发。

与 Howard Johnson 合作收集的点评
感谢 Maria I
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
LBGeneralManager,Howard Johnson Hotel & Suites by Wyndham Orange 的 Guest Relations Manager,回复了这篇点评2017年2月26日已回复
Google 翻译

Dear Maria I,

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible. I do hope you'll return and let us show you a far better experience.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年2月3日的点评

我们很喜欢我们的住宿。价格很公道,物超所值。我对一切都很满意,下次来的时候,我们肯定还会来的。谢谢!

与 Howard Johnson 合作收集的点评
感谢 dorant2017
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
LBGeneralManager,Howard Johnson Hotel & Suites by Wyndham Orange 的 Guest Relations Manager,回复了这篇点评2017年2月5日已回复
Google 翻译

Dear dorant2017,

Thank you so much for your feedback and kind words regarding the five star service and
accommodations that you received during your most recent stay with us! It is so rewarding to hear about your five star experience at our hotel! We hope to impress you again during your next visit and we thank you for sharing your experience.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年1月10日的点评

所以他们拿着我的押金,因为他们说我弄脏了毛巾。我一生中从来没有因为毛巾上的污渍而被指控。这不是经营酒店的正常成本吗?我怎么知道它是我弄脏的还是他们本来就已经弄脏了的?我很震惊,我再也不会在那里停留。

与 Howard Johnson 合作收集的点评
感谢 905starla
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
LBGeneralManager,Howard Johnson Hotel & Suites by Wyndham Orange 的 Guest Relations Manager,回复了这篇点评2017年1月11日已回复
Google 翻译

Dear 905starla,

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We understand that the error occurred through no fault of your own and were able to resolve the issue to your satisfaction.

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