Thank you for the fantastic rating, MacRodriguez92!
We endeavor to make all of our guests feel welcome and relaxed during their time with us! We can't wait to see you again soon. Have an amazing day!
Thank you for taking the time to share your feedback, Lina.
We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward.
We hope you allow us the chance to share a more positive experience with you soon.
Thank you for choosing the Hayes Mansion, and for submitting a review of your visit. Although we are greatly appreciative of your description detailing the beauty of the hotel property and grounds, it was with great dismay that we learned you were less than satisfied with the noise which came from the wedding in the Ballroom. Our perpetual goal is to provide a flawless, comfortable stay for each guest, leaving only with special memories, and we regret this was not the case during your stay. If you would like to discuss your experience in further detail, our Manager on Duty would be happy to assist you. We hope to have another opportunity to provide you with the perfect stay we had envisioned for you.
Thank you for choosing the Hayes Mansion in San Jose, and for sharing the details of your stay. We are thrilled to learn you enjoyed a comfortable stay and that the location of the hotel proved convenient for you. We cannot tell you how much your recommendation means to us and we would be honored to welcome you back again for another visit in the near future.
Thank you for sharing the details of your 2018 stay. While we are thankful you chose the Hayes Mansion as your host in San Jose, we do apologize for not fully meeting your expectations. We are glad to learn you were happy with the beauty of the grounds and we certainly appreciate your feedback regarding the rooms. We can assure you your feedback has been shared directly with our management team for internal resolution, and please know we are currently planning renovations of our guest rooms and other areas of the property. It is our sincere hope to one day have another opportunity to provide you with the flawless experience you were in search of.
Thank you for submitting this 5-Star review of your recent conference stay at the Hayes Mansion in San Jose. Your comments referencing your satisfaction with the accommodations and the many amenities you enjoyed are greatly appreciated. It is our perpetual goal to create special stay experiences for each of our valued guests and we are delighted to know you enjoyed all aspects of your visit. It was a distinct pleasure serving you and we hope to welcome you again soon.