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1 - 6 条点评,共 1,755 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月19日的点评

美好的停留,优良的服务。谢谢你们最优秀的工作人员杰姬,她提供了最棒的顾客服务,谢谢你。我还非常喜欢那不同于其他酒店电视的声音,与其他地方相比它更稳定,噪音声更小。

2  感谢 MacRodriguez92
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Mobile05414036831,多尔切海伊斯大厦酒店 的 General Manager,回复了这篇点评2019年9月26日已回复
Google 翻译

Thank you for the fantastic rating, MacRodriguez92!

We endeavor to make all of our guests feel welcome and relaxed during their time with us! We can't wait to see you again soon. Have an amazing day!

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月13日的点评

酒店场地很壮观,但我只能说也就只有这么多。这些房间给人一种过时的感觉。我们在会议中心的附属建筑里有一个房间。走廊里的地毯太松了,真容易绊倒!我们在收银前台上提到了这一点,结果被告知所有的内部装饰都将很快进行全面的更新。我们睡得很好。

感谢 PaulF21
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Mobile05414036831,多尔切海伊斯大厦酒店 的 General Manager,回复了这篇点评2019年9月26日已回复
Google 翻译

Thank you for taking the time to share your feedback, Lina.

We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward.

We hope you allow us the chance to share a more positive experience with you soon.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月20日的点评

酒店毗邻一个美丽的城市公园,有着美丽的环境和庭院。然而,房间的空调很吵,每当压缩机启动时就把我们吵醒。此外,我们的房间位于主要街道附近,在清晨会有很多道路噪音。宴会厅里举行了一场盛大的婚礼,现场音乐一直持续到深夜。房间本身还是很好。

1  感谢 451margiem
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
NickM-AFOM,多尔切海伊斯大厦酒店 的 Manager,回复了这篇点评2019年7月20日已回复
Google 翻译

Thank you for choosing the Hayes Mansion, and for submitting a review of your visit. Although we are greatly appreciative of your description detailing the beauty of the hotel property and grounds, it was with great dismay that we learned you were less than satisfied with the noise which came from the wedding in the Ballroom. Our perpetual goal is to provide a flawless, comfortable stay for each guest, leaving only with special memories, and we regret this was not the case during your stay. If you would like to discuss your experience in further detail, our Manager on Duty would be happy to assist you. We hope to have another opportunity to provide you with the perfect stay we had envisioned for you.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月29日的点评

非常优秀的酒店。如果你来圣何塞游玩,建议你住在这里。这座古老酒店非常棒,它位于居民区内,旁边是一个优美、安静的公园。无论是什么时候来圣何塞,我们都会选择住在这里。

1  感谢 Sprake66
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hayesmansionsj,多尔切海伊斯大厦酒店 的 Manager,回复了这篇点评2019年6月6日已回复
Google 翻译

Thank you for choosing the Hayes Mansion in San Jose, and for sharing the details of your stay. We are thrilled to learn you enjoyed a comfortable stay and that the location of the hotel proved convenient for you. We cannot tell you how much your recommendation means to us and we would be honored to welcome you back again for another visit in the near future.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月19日的点评

酒店令人印象深刻。但房间不是。很贵,但没有与该地区的其他酒店相比。酒店周围的没什么东西。如果价格合适,我还会再住一次,但不要期望有一个特别的房间。看来这是个开会的好地方。

感谢 Geoff M
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
NickM-GuestServices,多尔切海伊斯大厦酒店 的 Manager,回复了这篇点评2019年3月24日已回复
Google 翻译

Thank you for sharing the details of your 2018 stay. While we are thankful you chose the Hayes Mansion as your host in San Jose, we do apologize for not fully meeting your expectations. We are glad to learn you were happy with the beauty of the grounds and we certainly appreciate your feedback regarding the rooms. We can assure you your feedback has been shared directly with our management team for internal resolution, and please know we are currently planning renovations of our guest rooms and other areas of the property. It is our sincere hope to one day have another opportunity to provide you with the flawless experience you were in search of.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月12日的点评

房间非常棒,自助早餐、午餐和晚餐都非常棒。会议中心的走廊里有咖啡、茶和小吃,非常方便。停车免费、方便又安全。无线网络在整个酒店中运行良好。

感谢 4Antioch
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
NickM-GuestServices,多尔切海伊斯大厦酒店 的 Manager,回复了这篇点评2019年2月14日已回复
Google 翻译

Thank you for submitting this 5-Star review of your recent conference stay at the Hayes Mansion in San Jose. Your comments referencing your satisfaction with the accommodations and the many amenities you enjoyed are greatly appreciated. It is our perpetual goal to create special stay experiences for each of our valued guests and we are delighted to know you enjoyed all aspects of your visit. It was a distinct pleasure serving you and we hope to welcome you again soon.

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