虽然只在这家酒店支付了80美元一晚,我仍然认为对于他们提供的服务来说这已经够高了。浴室里的毛巾很脏,有线电视打不开,整个都很蹩脚。我不会再来这个地方,即使他很便宜。更多
- 查看酒店优惠
- 免费Wifi
- 免费停车
- 游泳池
虽然只在这家酒店支付了80美元一晚,我仍然认为对于他们提供的服务来说这已经够高了。浴室里的毛巾很脏,有线电视打不开,整个都很蹩脚。我不会再来这个地方,即使他很便宜。更多
显示较少Hi Rhiannon B,
Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
我一点也不享受我在那里的逗留,他们粗鲁,而且他们抱怨我18岁的儿子,他带着朋友一起。但另一个顾客也很吵闹,可他们什么也没对她说。我不会再呆在那里。
Dear 498kariw,
Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise, and we will gladly speak with the other guests, or move you to a more quiet section of the hotel. We hope to see you again soon.
在线的,宠物政策并没有说任何关于他们不允许猫的事实。没有退款。宠物费用是20刀,那里有摄像机在所有的门。客房是很好的,很大,但是床离地面非常高。早餐在早上关于本地的是没什么可写的 - 仅仅只有麦片粥,烤面包和咖啡。
I apologize for the inconvenience that you experienced due to our pet policies, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's are at the peak of our interest. On behalf of our entire staff, we thank you for your business and we hope to see you again
when your travels bring you back to the area!
虽然房间本身是干净的,但墙壁很薄。整夜你都能听到人们在大厅里散步和有人在房间里聊天的声音。还有一个停车场在隔壁早上会把你吵醒。由于门上有缝隙,房间没有完全变暗。他们也没有给我们塞上薄纸。免费的早餐很好。如果你不是一个浅睡眠者,这是一个很好的旅馆。
Dear E5629OTjessicas,
Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
在峡谷区/瓦伦西亚/圣克拉丽塔地区探亲,住这里真是物有所值。房间干净、舒适,地处中心位置,房间有基本的设施可以睡觉洗澡等。这里不是度假胜地,但是加利福尼亚南部地区可以给你家的感觉的地方。所有的工作人员也是这么认为的。有一个小游泳池,可以泡脚,但为什么海洋在40英里开外 ;-) 是的,这个泳池不大。WIFI不错,提供基本的早餐,却是你必需的。希望他们提供真正的煮咖啡,这是机器做的,喝起来像速溶咖啡,这是我唯一不满的地方。总之,我在这住了两次,间隔6个月,许多工作人员没换。我觉得这很好。欢呼!
Dear 645rand,
Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
酒店位置很好,前台服务也很干净。房间里的壁炉真的不需要,房间布置得有点笨拙。酒店里有狗,很好。没有地毯,所以房间很干净。我们住在这里,去魔法山。肯定会回来。房费物有所值。早餐不怎么样,但我们本来就没怎么期望。
Dear 161denisek,
Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to give you a great experience, filled with
hospitality, cleanliness and convenient have been successful. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.
对我来说,从这家酒店的床铺爬上爬下实在太困难了。我手臂受伤了,这里的床实在太高了。大概有5英尺高,我丈夫还要借助一把椅子才能帮我上下床。
Dear Guest, Thank you for staying with us and taking the time to share your review and rating. We are sorry to hear the bed hieght was to tall for you and didn’t work well for you. Thank you for letting us know and we hope you will return for a better stay in one of our rooms that help accommodate disabilities better. Thank you agian and best wishes.