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附近酒店
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1 - 6 条点评,共 347 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年5月17日的点评

酒店位置优越。您可以步行到木板路和码头观看水生野生动物。您可以从第二层房间欣赏海景。房间干净舒适。早餐好,价格不错。

与 Howard Johnson 合作收集的点评
感谢 Nina D
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,Howard Johnson by Wyndham Santa Cruz Beach Boardwalk 的 Guest Relations Manager,回复了这篇点评2017年5月19日已回复
Google 翻译

Hi Nina, We are very pleased to have provided you with suitable accommodation for your needs in a great location, and we are happy that you enjoyed all aspects of your stay. We hope to welcome you back to our hotel in the very near future! Best wishes, Hotel Management

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月29日的点评

简直不敢相信这里的房间的价格,基本上房间都是那种被忽略的不合标准的类型。我们的马桶堵塞了,当我问前台解决问题时,他们顺手就给了我一个马桶塞。后来我读了其他评论,似乎这是一个常见的事情。房间很破旧,冰箱(从来没有制冷过)整夜开启和关闭,不断吵醒我们,需要带耳塞才能睡着,早餐只包括一个华夫饼干和几盒谷物。我们不得不在别的地方吃饭,好的地方在于:它的地段很好,附近就是木板路。所以不论白天还是夜晚,只要你需要一个房间,这里就会有空房。但我们来的时候是淡季,所以这点也就无关紧要了。

与 Howard Johnson 合作收集的点评
感谢 Karen L
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,Howard Johnson by Wyndham Santa Cruz Beach Boardwalk 的 Guest Relations Manager,回复了这篇点评2017年5月6日已回复
Google 翻译

Hi Karen, Although we are glad that you enjoyed our convenient location, we are most disappointed that you experienced some issues with our plumbing. We apologise sincerely that you were not offered an alternative room when these issues were notified. We are also sorry to hear that our breakfast was not to your taste and we will consider your comments on review of our breakfast offering. Best wishes, Hotel Management

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月4日的点评

这家酒店有蚂蚁出没。他们谎称房间是干净的,一位酒店服务人员告诉我们已重新打扫了房间,然而实情是他们并未打扫,后来他们又改口说马上就来打扫。。。房间里一直都有蚂蚁,让我站在蚂蚁堆里的感觉真是太不舒服了!

与 Howard Johnson 合作收集的点评
感谢 99ants
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,Howard Johnson by Wyndham Santa Cruz Beach Boardwalk 的 Guest Relations Manager,回复了这篇点评2017年4月8日已回复
Google 翻译

We are very sorry that your room had ants. As you are probably aware, these are very difficult to keep at bay, but we do work with a pest control company to ensure that we are doing everything possible to keep our property ant-free. We apologize for any confusion in relation to the status of cleaning your room - this was not in any way an attempt to mislead you, but our front desk staff were aware that your room was being treated that day, but would not have known at what time it was done, or when it was completed. We are sorry for any confusion that this caused you. We do hope that this issue will not deter you from staying with us again, you would be very unlucky to experience this issue with us again. Thank you for staying with us. Best wishes, Hotel Management

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年3月6日的点评

房间很小,虽然很干净,但是很陈旧。取暖器不能正常工作,冻了一个晚上。 毯子像床单一样薄,使我整个晚上都很悲惨。很高兴我在那里只住了一个晚上。我们在海滨用木板铺成的小道上走了一段路。如果我再待久一点,我会要另一个房间,里面要有一个能正常工作的取暖器和许多毯子!

与 Howard Johnson 合作收集的点评
感谢 Pam J
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,Howard Johnson by Wyndham Santa Cruz Beach Boardwalk 的 Guest Relations Manager,回复了这篇点评2017年3月8日已回复
Google 翻译

Hi Pam, It is such a pity that you did not ask us to change your room - we would have been delighted to do that for you. We are here to make our guests' stays as pleasant as possible, and we are desperately sorry that you were so uncomfortable, when it could have been sorted out so easily. Please do let us know on any future visit if you are unhappy with anything in your room, and we will ensure that any issue is resolved for you. Thank you for staying with us, we do hope that we will have an opportunity to welcome you back at some point in the future. Best wishes, Hotel Management

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年2月11日的点评

我认为这家酒店只是怀尔德约翰逊酒店的一般标准。房间有一股灰尘的气味。浴缸掉漆,根本不想在里面泡澡。前台女士也是很不友好。我是晚上10点半来登记入住,她好像觉得让她很不方便一样。这不该是这家酒店的服务。早餐有华夫饼,里面放了掺了水的面糊,我没有吃。但我看到有人吃,感觉有点恶心。

与 Howard Johnson 合作收集的点评
感谢 Gini M
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,Howard Johnson by Wyndham Santa Cruz Beach Boardwalk 的 Guest Relations Manager,回复了这篇点评2017年2月15日已回复
Google 翻译

We sincerely thank you for taking the time to write your review. We can't tell you how disappointed we are that your stay with us wasn't as comfortable as you had hoped. We value and respect all our guests and we want all our guests to feel welcome, and we are sorry that a member of our team did not portray this. This is not the type of feedback that we usually get, and we sincerely hope you will give us another opportunity to restore your confidence in our hospitality. Best wishes, Hotel Management

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2016年12月1日的点评 通过移动设备发表

当我们在其它酒店的预定出现问题之后,我们意外地入住了这家酒店。我们受到了很棒的待遇,虽然(早餐的种类)选择没有变化,我们还是喜欢这里的早餐。停车场被特地限制在了马路对面,所以并不会距离房间特别近。房间安静整洁而且保养得很好。我还会再次入住这里。

感谢 rnprofessr
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,Howard Johnson by Wyndham Santa Cruz Beach Boardwalk 的 Guest Relations Manager,回复了这篇点评2017年1月8日已回复
Google 翻译

Well, we're very glad that you ended up staying with us! And it's great to hear that you'd stay again. We're happy that you enjoyed your stay so much and that your trip wasn't spoiled by an error by another hotel. We look forward to having you back - hopefully we won't have to wait too long! Best wishes, Hotel Management.

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