我在这家酒店住了12年,一直很喜欢这里,直到一年前它变了风格。以前这家酒店是贵妇级别的,而现在只剩下俗气。大厅曾是早晨最喜欢坐的地方,但现在改成一家餐馆。变得很喧闹,晚上都很拥挤,每一寸的地方都被用来赚钱,没有了以前的豪华。管理层已经更换,不再考虑吸引回头客。我真的很想念熟悉的 Casa del Mar酒店。
- 访问酒店网站
- 1 (424) 317-8447
- 酒店电子邮件
- 游泳池
- 海滩
- 餐厅
- 客房服务
我在这家酒店住了12年,一直很喜欢这里,直到一年前它变了风格。以前这家酒店是贵妇级别的,而现在只剩下俗气。大厅曾是早晨最喜欢坐的地方,但现在改成一家餐馆。变得很喧闹,晚上都很拥挤,每一寸的地方都被用来赚钱,没有了以前的豪华。管理层已经更换,不再考虑吸引回头客。我真的很想念熟悉的 Casa del Mar酒店。
只需通过美国运通FHR预订即可办理入住。 作人员非常友好和细心,餐厅的景色很美丽。但是,当我进入“海景房”后,一切都顺着下坡路走了,那里的海景比我去过的任何海景房都要少。更糟的是,能看到的就是停车场和建筑。我不得不要求将我降级为部分海景房,希望至少比非海洋景观房更好。工作人员很棒(顺畅的入住,快捷的服务,餐厅工作人员在办理入住手续时,当他们看到太阳照在我的脸上时,马上拉下窗帘等等)。这就是我给它2星的原因。但是任何来圣莫尼卡想看海景的人都会感到非常失望。
Dear ameskay,
Thank you for taking the time to let us know about your recent stay. We are glad that you enjoyed your experience overall, and appreciate your constructive feedback as we continue striving for excellence.
We do sincerely apologize that you were disappointed with your view. We were hoping to find you while you were still staying at the hotel to offer a complimentary upgrade to an oceanfront room.
I would like to offer my assistance in offering this complimentary upgrade for a future stay. We hope you'll give us a chance to give you that great view you were hoping for.
We look forward to welcoming you back soon.
Sincerely,
Charlie Lopez Quintana
General Manager
房间各方面都很完美了。干净、舒适、安静。地理位置优越,靠近码头。但水疗…水疗棒极了!我经常在家接受按摩,但这是我经历过的最好的按摩。你会成为一个全新的人!我想我的按摩师名叫Jai。他超棒!我在休息室和另一位客人交谈,她说所有的按摩师都很棒!我还做了一次很棒的面部护理。如果你选择卡萨德尔马酒店,我强烈建议安排水疗服务。你不会失望的。
Dear N2508XQmichellec,
Thank you for sharing your thoughts. We are thrilled that you enjoyed your experience with us. We are delighted to hear that your spa experiences were a standout and it enhanced your stay with us.
We look forward to your return.
Sincerely,
Charlie Lopez-Quintana
General Manager
这家旅馆太棒了。它位于圣莫尼卡海滩边,所以你可以走木栈道,在游泳池或海滩放松,甚至可以享受水疗!酒吧和餐厅很棒!他们有很多种类,甚至里面有一家寿司店!查理总经理和他的员工是最好的。一流的服务,最好的客房和无线网络。这是我的第二个家!里面有健身房和商务中心!你一定要去里面的小麦新店看看!你会发现最新的时尚潮流和惊人的礼物可以带回家!我给卡萨德尔马酒店的员工,服务,美食和美酒打五颗星,您不会失望!!!期待很快与您见面!
Dear Hawaii B,
Thank you for taking the time to provide your feedback. We are delighted that you enjoyed your stay with us at the beach.
Thank you giving me a personal shout-out as well as all of our staff here. Your kind words go a long way.
We look forward to welcoming you back soon.
Sincerely,
Charlie Lopez-Quintana
General Manager
它位于圣莫尼卡海滨的一座1920年的美妙的建筑。办理入住手续很容易,工作人员也很乐于助人。房间宽敞宜人,装修精美。浴室很棒。这里有一个水疗和健身室,还有一个大酒吧,每天晚上都有令人愉快和放松的现场音乐演奏。他们有一个小时的免费自行车,可以骑车走木板路去威尼斯或码头等地。五楼的游泳池和露台可以俯瞰圣莫尼卡海滩,从这儿可以步行到大多数地方。他们提供了一个调低音量的服务(我仍然认为这是一个很好的服务),工作人员也很棒。我们会回来的!
Dear GulliverTs,
Thank you for sharing your experience with us on your visit to the beach. We are thrilled that you had a wonderful experience with us and enjoyed so many of the amenities.
We look forward to seeing you again and welcoming you back.
Sincerely,
Charlie Lopez-Quintana
General Manager
这家酒店太棒了。从入住到退房,我们都有一段美好的时光。酒店内部和早餐/酒吧休息区都非常漂亮。我唯一能抱怨的就是游泳池太小了(但这影响不大),周末酒吧服务一直在为客人的数量发愁,以至于我们从来没有尝过酒吧的食物,我们也没有零食吃。服务很完善,房间的布置也很好。我们一定会再来的。
Dear stewartrichards200,
Thank you for taking the time to let us know about your recent stay. We are delighted that you enjoyed your experience overall, and appreciate your constructive feedback as we continue striving for excellence.
We hope to welcome you back soon.
Sincerely,
Charlie Lopez-Quintana
Geneal Manager
一家卓越的酒店,地理位置优越,位于沙滩上,服务一流,环境优美,全体员工都非常乐于助人,让你真正有宾至如归的感觉...而且食物很棒。必须要到此一游!
Dear mviladot,
Thank you for taking the time to provide your feedback. We are delighted that you enjoyed your stay with us at the beach.
We look forward to welcoming you back soon.
Sincerely,
Charlie Lopez-Quintana
General Manager