Thank you for taking the time to share your feedback with us, and please accept my sincere apologies for the issues which you experienced during your stay. This is certainly not indicative of the high level of service for which we are known and which we strive to deliver each and every guest that walks through our doors. Please rest assured I have shared these comments with the appropriate departmental managers so that we can address these concerns with our staff and ensure they do not occur again. We hope you will consider returning again in the future so we may have the opportunity to show you a flawless stay.
Best Regards, Thomas Harris Jr. Assistant General Manager
Bert S,公园套房酒店 的 General Manager,回复了这篇点评2019年9月13日已回复
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ros24_12, We appreciate you taking the time time to let us know about your stay and especially want to thank you for mentioning Joey, David and Hamzah. We are also happy to hear you enjoyed our nightly rooftop wine social.
Bert S,公园套房酒店 的 General Manager,回复了这篇点评2019年8月27日已回复
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Sunseeker721, We truly appreciate your comments regarding your experience at Le Parc. There is no better tool for us to use to make improvements than hearing from our guests. While we agree Le Parc is great as it is, we are busy preparing for a face-lift which will make our guest experience even greater. Hope to see you back soon.
Bert S,公园套房酒店 的 General Manager,回复了这篇点评2019年8月10日已回复
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aivezi121052, we are thrilled to hear you enjoyed your visit with us. Thank you for mentioning both Karla and Otto, they are great members of our team. We agree...our location is perfect to enjoy our city.
Bert S,公园套房酒店 的 General Manager,回复了这篇点评2019年8月10日已回复
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Dawvie, we are thrilled to hear you enjoyed your visit with us and all our city has to offer. Thank you for mentioning David and glad you took advantage of our new bikes. It is such a fun way to enjoy the area. We look forward to your next trip.
olshotels,公园套房酒店 的 General Manager,回复了这篇点评2019年6月21日已回复
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Jamiespur123, we are so happy to hear you had a great stay with us during your recent visit to West Hollywood for Pride. Thank you for taking time to let us know about your experience and also the shout out for David. We look forward to your next visit!