Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, kitchen upgrades, in-room accessories, and much more! With these renovations we will also be training our staff on new hotel policies to better serve our guests. Should you wish to discuss your stay further with us, please do not hesitate to contact us. Thank you for choosing Crossland Studios.