wstsafety, thank you for reaching out to us on TripAdvisor regarding your concerns. I have made our General Manager aware of your review and she has dispatched our engineering team to fix the lift and the lights in the pool immediately. Guest safety is one of our very top priorities at the Sheraton Denver West so please know we take your feedback seriously. We sincerely apologize for your disappointment with our pool area but we hope other aspects of your stay were able to be enjoyed. Should you wish to further discuss your stay, we invite you to reach out to our Director of Rooms, David Wedgle, at your earliest convenience. David may be reached at firstname.lastname@example.org or 720.963.2042.
Thank you. We're glad that you appreciated our free parking and service and are sorry that you were disappointed with the condition of your guest room. We are in the process of updating our rooms and hope that you'll give us another look when you return to our area.
La Cave restaurant is recognized as one of the top restaurants in the area and has been fully renovated. We hope that you'll give them a second look as well!
Thank you! We're glad that you enjoyed your experience and appreciate you taking the time to tell others!
Best wishes for a great summer!