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附近酒店
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1 - 6 条点评,共 378 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2015年5月28日的点评

我们从佛罗里达群岛回来,路上在这家酒店歇脚。很干净,床铺很舒适。但我们的空调用不了,晚上睡不好。第二天早上跟酒店经理说了这件事,她解释说正在换空调,补偿我们吃免费早餐,饭菜很可口,侍者服务也不错。

感谢 953shelbyk
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Diane Q,Holiday Inn Daytona Beach LPGA Blvd 的 General Manager,回复了这篇点评2015年5月31日已回复
Google 翻译

Dear Shelby K,

Thank you for taking the time to review your stay with us. We are delighted to see that you enjoyed our modern rooms with pillow-top mattresses as well as the cleanliness of the hotel. Our restaurant does hold a marvelous breakfast, and we also host a lovely dinner menu plus lounge every evening.

Our sincerest apologies in regards to the issues you experienced with the A/C system. As our team member said, we are currently in transition but hope to be finished with this project soon. We're glad to hear that you were satisfied with our solution. Hopefully this will not deter you from staying with us in the future!

Thank you again, we hope to see you the next time your travels bring you to the Daytona Beach area!

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2015年5月26日的点评 通过移动设备发表

住在这家酒店还行!这里没有什么是不好的,但我期望更好。酒店可以装修的更好。我房间的浴室墙上有个洞。浴室的水压和水温都很低。酒店位置好,价格合适。我可能不会再来这里住,但也不会劝告别人不来。我过去住过很多假日酒店,但这家完全不能跟它们比。

感谢 Ibperky70
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Diane Q,Holiday Inn Daytona Beach LPGA Blvd 的 General Manager,回复了这篇点评2015年6月4日已回复
Google 翻译

Thank you Ibperky70,

We appreciate all responses from our guests and value your feedback. I'm very disappointed to hear that your experience with us was just "okay." We are currently going through some renovations at the moment. Sprucing up guest rooms, restaurant and lounge area, as well as our meeting spaces, and hope that these improvements will enhance our guest's experience. We wish to have another opportunity to accommodate you and make your stay more significant.

We hope to see you again soon. Happy travels!

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2015年5月3日的点评 通过移动设备发表

因公事来到代托纳但是没订酒店,在路上打电话到这家酒店。顺利拿到房间。前台办入住的员工很不错,虽然时间很晚了但给我推荐了吃饭的地方。一顿美味的晚饭之后回到房间,房间干净而且有足够的毛巾。我直接调低空调但是发现空调要由一个行动检测器激活。太糟糕了!房间冷不下来我一晚上完全睡不了觉。除此之外酒店挺好的,但是空调对我确实是个大问题,我以后估计不会再来了。

1  感谢 rockinhill
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IHGCare,Holiday Inn Daytona Beach LPGA Blvd 的 Guest Relations Manager,回复了这篇点评2015年5月19日已回复
Google 翻译

Dear rockinhill,

Thank you so much for your review of our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, clean rooms and bathroom amenities. We regret to hear that your stay was negatively impacted due to the issues with air conditioning unit. Please accept our sincere apologies for any discomfort it may have caused you. Your comments have been forwarded to the hotel management and we are confident they will take necessary actions to rectify this problem.

We value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare

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2015年5月2日的点评

我们入住这家酒店已经是凌晨1点钟了。位置很好,房间很干净。前台工作人员很友好很快让我们进了房间。我们所想的是赶紧上床睡觉,空调被设置在72度左右但它一直没有运行。我们把空调调降至68度后就睡了。大约20分钟以后空调就罢工了。起身手动将风扇拉开恒温器约5英尺。这样的事情每20分钟发生一次。在机组里有某些运动传感器。我完全是为了环保,但我不想在准备入睡的时候出汗。酒店房间整体上来说是干净的,照顾地也很周到。我有可能会再来如果空调好了的话。

2  感谢 theMarce
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IHGCare,Holiday Inn Daytona Beach LPGA Blvd 的 Guest Relations Manager,回复了这篇点评2015年5月18日已回复
Google 翻译

Dear theMarce,

Thank you very much for taking the time to share your comments online. I am happy that you liked our location and found the room clean. On the other hand, please accept my sincerest apologies for the air conditioning issue you experienced. I understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, I do apologize and regret that this impacted your experience at our hotel. To better assist you on your next stay, please do not hesitate to approach the manager on duty.

Sincerely,

Karen G.
Case Manager
IHGCare

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2015年4月27日的点评

首先,经理在处理我的预订问题时让人感到吃惊。我们住的标准间,感觉很爽。床很舒服,干净清爽的亚麻织品。客房清洁人员很有礼貌,干活也很利索。酒店以优质服务著称。一个大团点了晚餐,上菜有点慢,因为餐厅满座,所以等待也是值得的。因为厨房工作人员的精湛手艺,所有食物都很美味。前台服务很好,处理问题和满足客人需求都很及时。会再来!

感谢 marylucas
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hidaytona B,Holiday Inn Daytona Beach LPGA Blvd 的 Guest Relations Manager,回复了这篇点评2015年5月5日已回复
Google 翻译

Dear marylucas,

We are pleased to see that you enjoyed many of the benefits we provide at our hotel. Thank you for complimenting our team members and our restaurant. Your comments have been posted so that all of our team can read your kind words.

Our restaurant does its best to cater to our guests' needs. We are pleased that you enjoyed this amenity and hope you were able to indulge in the pool and hot tub, the fitness room, as well as the lounge located in the restaurant too.

We work diligently to provide guests with the best experience and hope that you will be back soon to enjoy our services again!

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