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附近酒店
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1 - 6 条点评,共 1,530 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评 通过移动设备发表

两个成人在这家酒店住了一晚上。酒店有免费的车从机场接我们过来。又每人花了12美元让车把我们送到迈阿密邮轮港F航站楼,我们将会乘坐地中海海岸线号游轮。房间很大,对于成年人来说很舒适。有两张大床。马路对面有很多餐馆,比如丹尼餐厅、温迪餐厅、汉堡王。一定会再来这里住的。

感谢 870ALC
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AmandaG5416,迈阿密机场西希尔顿花园酒店 的 Manager,回复了这篇点评回复时间:2周前
Google 翻译

Thank you for your recent stay with us. At Hilton Garden Inn Miami Airport West we consider our guests as family! We know that you have many other options when choosing where to stay in Doral. The fact that you chose Hilton Garden Inn is a great honor for us. We sincerely hope you enjoyed your stay and will come back again! In fact, why not start planning your next Doral getaway today! Just email me at Yanique.Rife@Hitlon.com.

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4周前点评

这家旅馆需要装修,床很旧,空调很旧,噪音很大,不管你把它设在什么温度,它都会吹冷风。除此之外,我是希尔顿的忠诚会员,但我并不在意这些问题,我真正在乎的问题是当我到达时,这里的工作人员没有欢迎我,这一点让我很失望。

感谢 EnjoyRia
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.nl.tripadvisor.com 查看原文
AmandaG5416,迈阿密机场西希尔顿花园酒店 的 Front Office Manager,回复了这篇点评回复时间:4周前
Google 翻译

Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry we did not exceed your expectations. Although an older property we do our staff works hard to keep the facility as up to date as possible. With that said we are excited to be going under renovations soon. We do appreciate all your feedback and hope we can welcome you again soon!

Best,
Amanda Graham
Front Office Manager

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2019年6月18日的点评

不推荐。登记晚了,员工告诉我可以用智能钥匙,但没法用。打开,关闭并且运行时,空调噪音太大了。我喜欢希尔顿,但这个地方真的很糟糕。

与 Hilton Garden Inn 合作收集的点评
感谢 Curious26381796738
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MMartinsGM,迈阿密机场西希尔顿花园酒店 的 General Manager,回复了这篇点评2019年6月20日已回复
Google 翻译

Dear Reviewer,

My apologies for not meeting your expectations during your recent stay with us. We hardly have any issues with the Mobile Key but like in every technology device, glitches do happen, I am sorry for the inconvenience that this may have caused you. Same goes for the A/C, our Engineering Team is constantly providing preventative maintenance on the units, there is no way to completely eliminate the noise form the motor but it shouldn't be a loud noise, thank you for bringing that to our attention, it will be looked at.
We hope that you change your mind about staying with us, if you do, kindly email us directly prior to your stay so we can ensure a flawless stay.

Best Regards,

Mauricio Martins
Area General Manager

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2019年5月5日的点评

普普通通。门太重了很难打开。需要其他客人帮忙才打得开。别住在后面的房间,接送车早上六点开始运行。交通堵塞让早上出行变得很困难。我不会再住这里。

与 Hilton Garden Inn 合作收集的点评
感谢 T9803WQthomasc
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MMartinsGM,迈阿密机场西希尔顿花园酒店 的 General Manager,回复了这篇点评2019年5月6日已回复
Google 翻译

Thank you T9803WQthomasc, for your feedback.
We will look into the issues reported and make the necessary adjustments.

Kind regards,

Mauricio Martins
Area General Manager

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2019年3月30日的点评

这是位于迈阿密机场边上的标准希尔顿花园酒店。房间有点过时,但很舒适。我没有注意到(不觉得)机场的噪音太大(我们的房间背对着跑道)。早餐(房价包括早餐)很好。这是一家机场酒店,提供班车。我们11点才到。我们领了行李之后,我试着打了两次电话(到酒店叫车),但两次都被切断了。(所以)我们以Uber叫车告终。(酒店)需要有足够的人员来提供广告宣传的服务。

感谢 hbhakh
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AmandaG5416,迈阿密机场西希尔顿花园酒店 的 Front Office Manager,回复了这篇点评2019年4月1日已回复
Google 翻译

Thank you for taking the time to share your experience with us! I would like to apologize the calls for the airport shuttle got cut off. I will be sure to address this with my team to make sure calls for the airport shuttle are smoother during that time period. I am glad to hear you were able to make it safe and enjoy the guest room. We do hope to welcome you back again soon. If you do choose to stay with us again please do not hesitate to reach out to me directly so I can ensure everything with your stay goes smoothly.

Best,
Amanda Graham
Front Office Manager
amanda.graham@hilton.com

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