非常满意文华东方的三晚住宿, 房间宽敞有阳台, 可看到迈阿密天际线
酒店位置像是建在独立的小岛上，特别舒适安静, 开车离南湾还算近,
客房清洁很干净也很贴心, 看我们咖啡球都用完, 而特别多给咖啡球,
之后, 我们也多给小费, 客房清洁也很有礼貌的写小纸条回复 ^^
但, 我们在第三方网站, 多付费订了twin bed,
柜台人员坚持是一大床预定,
从奥兰多开车至半夜迈阿密时已将近半夜12点
但手机在环球影城摔坏而无法查询订房资料,
奢华的文华东方酒店让客人半夜处理手机故障？
而不能先在半夜入住, 隔天再提供订房资讯？
最后, 还以质疑的语气, 强调是饭店的免费招待升等！
隔天转寄订房资讯, 也没人回复入住时的误会,
也没解释为何在半夜在没客人的大厅等了半小时, 只为了订房资讯！
总的来说, 除了不愉快的check-in经验, 这还是很不错的饭店, 有机会还是会再回来住！！！
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我们在佛罗里达玩了两周，之后在文华东方住了一个晚上。酒店是结束一段超赞假期的完美地方。酒店是我们住过最奢华的地方（也是最贵的）。但是没有让我们失望。房间和景色都很棒。漂亮泳池附近的服务员很细心。酒店的服务无可挑剔。我们很幸运是泳池酒吧的Emmanue服务我们，他努力来满足我们，确保我们的假期以嗨点为结束。谢谢你们！我们绝对会再来的。
Dear Alli01,
Thank you for sharing your experience at Mandarin Oriental, Miami. We are happy to hear you had such an amazing stay and sincerely appreciate your kind comments about the hotel and staff.
We look forward to welcoming you back for another memorable visit.
Kind regards,
Mauricio Miguelena
Hotel Manager
迈阿密豪华酒店很多，但只有文华在这个三角形人工岛上，对面就是W，距离最热闹的南滩也在徒步范围（应该没人会真用走的），泳池和私人沙滩都非常舒服。
Dear hkdisney2046,
Thank you for sharing your recent stay at the hotel.
We appreciate your feedback and are happy to hear that you had pleasant stay.
We hope to welcome you back again.
Kind regards,
Mauricio Miguelena
Hotel Manager
这是迈阿密最好的酒店之一。服务很好，房间不错，菜品也很好吃。我希望酒店在迈阿密南海滩也可以开一家。👌👍我喜欢这里的夜间服务！晚上在床上的时候，房间里还会播放令人放松的音乐。早餐非常好吃。
Dear AnnaB14278,
Thank you for taking the time to share your recent experience at Mandarin Oriental, Miami.
We are so happy that you enjoyed your stay and pleased to read the wonderful comments about your visit.
We look forward to welcoming you back for a relaxing leisure getaway.
Kind regards,
Mauricio Miguelena
Hotel Manager
我跟家人朋友一起出游，在出发前，我们决定在迈阿密文华东方酒店住几天。员工非常友善和亲切。食物美味。早餐的服务员非常暖心，酒店位置便利，布里克尔村庄和众多好餐厅都在步行范围内。我一定还会再来。
Dear Olufunmi,
Thank you for taking the time to share your recent experience at the hotel. We are so happy that you enjoyed your pre-cruise stay and pleased to read the wonderful comments about your visit.
We look forward to welcoming you back for another memorable getaway.
Kind regards,
Mauricio Miguelena
Hotel Manager
这家酒店相对的高档和安静，隐秘地位于Brikell Key的街道上。房间很值得所付的价钱。服务很优质，酒吧区很高档。远离吵闹的海滩，离城镇步行距离很近，在那里你可以去很多市中心的商场，以及多种多样的餐厅。我给这家酒店4.5星。
Dear Michael N,
Thank you for taking the time to share the details of your recent stay at the hotel.
We appreciate your kind comments about the service, location, beautiful views and close proximity to shopping, entertainment, and dining.
Thank you for your valued feedback. We look forward to welcoming you back.
Kind regards,
Mauricio Miguelena
Hotel Manager
我们在迈阿密文华东方酒店已经住过好几年了。我们每年去迈阿密6-8次。酒店很好。酒店在布里克尔附近的地理位置很好。酒店早餐很棒。大堂吧和桌球吧的服务也很棒。
Dear GBubrick,
Thank you for your patronage to Mandarin Oriental, Miami. We are very happy to hear that you visit the hotel several times throughout the year. We sincerely appreciate your kind comments about the service, location and wonderful amenities and recreation our guests can enjoy.
We look forward to welcoming you back again soon. I am at your service for any future assistance.
Kind regards,
Mauricio Miguelena
Hotel Manager
