We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. We hope to see you again soon.
Thank you for sharing your feedback. We are committed to delivering a clean, comfortable visit and apologize for any failure in following through on that commitment during your recent stay. We strive to provide a clean, comfortable stay and are disappointed your visit was unsatisfactory due to the odor concern you describe. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.