不要去这里。三天花了1200元,住在一个格调压抑的家庭套房。我和我的家人都认为被活生生地宰了。酒店经理丹妮拉加西亚丝毫不在乎这一点。请认识到这一点,这是个非常粗暴地经理,没有任何待客之道。他们对你微笑,仅仅是为了工作。更多
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不要去这里。三天花了1200元,住在一个格调压抑的家庭套房。我和我的家人都认为被活生生地宰了。酒店经理丹妮拉加西亚丝毫不在乎这一点。请认识到这一点,这是个非常粗暴地经理,没有任何待客之道。他们对你微笑,仅仅是为了工作。更多
显示较少We are sorry you had such a bad stay. Hotel is under a new manager. We hope to have another opportunity in having you stay with us..
Kind Regards,
我们刚刚从迈阿密回来。在那里度过了一个令人惊奇的星期,这家酒店是完美的。位置很好,你可以步行到海洋大道、林肯大道等任何地方。屋顶游泳池是完美的,我们有一间双人工作室,而且一切都很棒。我建议充分利用在林肯大道的酒吧度过快乐时光,从下午4点到7点开始增加税收,这在你的账单上体现为15%-20%不等。我强烈推荐一家度过好时光的酒吧是Balans,你仅仅花5美元就能买一杯香槟,或者花4美元买一杯佩罗尼。
Dear Lizzie H,
Thank you for your feedback. We are delighted to hear you had a wonderful time at our hotel. Lucky for our guests, we do have an excellent location! We hope to see you again very soon.
Best Regards,
Marvin Suarez
美丽的海滩很干净,没有任何干扰。塞巴斯蒂安和库蒂斯很有帮助,告诉我今晚的聚会,并告诉我Boucher兄弟的盛情款待会。迫不及待地想要回来
Thank you for your feedback!
我们享受了很好的服务和公平的价格。我们预定的房间在维修中,他们提供了一个升级的房间,很好的住宿,没有涨价! !客服经理马文·苏亚雷斯简直太棒了,他就是那个人!我强烈推荐。祝您在这里过得愉快!Joao Konstantinidis
Dear JFKonstant,
Thank you for your 5 star review! I appreciate your kind words very much! I hope to have the pleasure of having you with us again soon. If ever needed, please feel free to reach out to me directly.
Best Regards,
Marvin Suarez
房间满足了我想要的种种,甚至更多。网站上的图片只让你一瞥,但当你真正看到房间的时候,真的令人感到吃惊。我们住在了带私人阳台的PH房间…太棒了!有一些小问题(墙壁需要粉刷,外面的家具需要更换,还有其他装饰品问题),但所有我们向管理层提出的都及时处理了(除了粉刷)。工作人员很棒,尤其是Phil(外门卫),他超凡,非常博学,乐于助人,能提供优秀的客户服务。我们计划明年再来,并将再次入住这家酒店!
Dear Wings B,
Thank you for taking the time to review Boulan South Beach Hotel. We pride ourselves in providing only the best customer service to all of our guests. I am very pleased to hear you had such a wonderful stay with us. I will definitely extend your feedback to our bellman Phil! See you next year!
Kind regards,
Marvin Suarez
酒店很漂亮,有点贵,氛围A+。特定时间段可以自带酒水来酒店消费,不收取额外费用(开瓶费)。如果想和朋友聊天,最好是通过文字形式,音乐声音太吵了,DJ很赞。
Thank you for your feedback. South Beach is known for its high prices but on that note you don't have to pay to enjoy the sunny beach. Its free. We hope to see you again in the near future.
泳池关闭直至另行通知。他们告诉我们,我们可以使用姐妹酒店的游泳池,但它是如此小,如此不方便。我希望能在预订之前了解到这个情况。酒店免费赠送了一瓶红酒,味道不错,房间也很棒。但游泳池关闭太差劲了,不应该收费!
Dear Mamatrinii,
Thank you for taking the time to give us your honest feedback. We appreciate your feedback as it helps us improve our operations and services. I would like to extend my sincere apologies as your stay was affected by our pool being closed. Unfortunately, an unforeseen incident occurred which forced us to close the pool for several days. Luckily, we do have our sister property just at the end of our block. We do understand it is an inconvenience you were not expecting. We hope to have you stay with us again very soon and make up for any difficulties you may have faced!
Best wishes,
Marvin Suarez