We absolutely regret the experience you had at our hotel. We had closed parts of the hotel for some amazing improvements for a two week period. We are essentially complete, and now are seeing wonderful response to the changes by our guests. Our team has been extremely proactive with our guests while experiencing the inconveniences during construction.
We are so pleased to hear how much yo enjoyed your recent visit with us in our club level suites an all our extra amenities offered. Thank you for taking the time to write a review. We look forward to welcoming you back to Inn on Fifth next time you are in the Naples area.
Dear Cathy G,
Thank you for the kind words. The best part of our location is being in the heart of downtown Naples. Surrounded by lots of restaurants and stores. We appreciate you staying with us and looks forward to your next visit.
Thank you for the review! We appreciate you being such a loyal guest! We were very saddened that you had to cut your stay short but are happy that you made it out safe. We are all safe and ready to get this hotel up and running! As always, we look forward to your next stay with us! It's guests like you that make us enjoy our job!
-Lisa and Milena
Dear Julie M.,
Thank you so much for taking the time to leave us such a nice review! It is very nice to hear that you enjoyed the comfort of the room. I will pass along to Nancy that she did a great job! See you next week!
Thank you for writing a review regarding your recent stay with us. We are so happy to hear how much you enjoyed your club level experience and I am happy to hear that our staff was able to help give your knees a little pampering with the ice. We can't wait to welcome you back again.