Dear comeaufamily -
We are more than pleased to hear that you enjoyed your recent stay at the Hampton Inn & Suites Orlando UCF! Thank you so much for your wonderful review and rating and especially for recognizing our Breakfast Angel, Charlene. She truly is committed to taking care of our guests and always goes the extra mile. I will be sure to share your review with her.
Thank you again for your review, we truly appreciate your valued business. If your travels bring you back to the Orlando UCF area again, we hope to have the pleasure of welcoming you back.
Dear markaY9792KY -
First and foremost our sincere apologies that you were disturbed by the HVAC units and that you did not receive the good nights rest that you deserve. Thank you for your important feedback. As you can tell in reading other reviews, this is an unusual complaint. Did you mention it to our hotel staff? If not, at your convenience, can you kindly let us know what room you stayed in so that we can check the unit near that room? We are going to check all of them, but would appreciate knowing which unit is causing such a loud noise when turning on. It obviously ruined your entire stay as reflected in your TripAdvisor rating. We are so very sorry that this happened and deeply regret it caused such an inconvenience. Our promise to is provide clean, comfortable surroundings and happy stays, it truly pains us to know that we fell short of providing that. Please accept our sincere apologies.
We do appreciate your valued business and of course this important feedback so that we can identify the issue and correct it.
Dear Doris C -
A sincere Thank you for taking the time to share your recent stay experience on TripAdvisor and for your most kind and gracious rating. We truly appreciate the opportunity to make things right. We are committed to doing whatever it takes to insure a HAPPY stay.
Thank you for your valued business and important comments. We sincerely hope to have the pleasure of welcoming back in the near future.
Dear E4200SAmargarets -
A sincere thank you for your very kind TripAdvisor review and rating! Your comments for future travelers considering our hotel is incredibly helpful and appreciated. It it our pleasure to be of service to you and hope to have the honor of welcoming back in the near future.
A warm Congratulations to your graduate!
Please Come Again.
我十分期待下次再到这边住宿! ！ 我们上次也是住在这里的，所以我们知道这次也是会得到很好的照顾的。 在奥维亚多，住在这家酒店内，对于我们将要去拜访佛罗里达一家，真的是很方便的。 这家酒店的工作人员也是非常乐于助人和有礼貌的! ！
Dear Charlene K -
We love your TripAdvisor Caption! Thank you so much for taking the time to share your feedback on TripAdvisor and for your gracious rating. We are so pleased to know that you have enjoyed your accommodations and service while visiting your local family. It would of course be our sincere pleasure to welcome you back when you return to visit.
Thank you again. Hope to see you soon!
Very Best Regards,
这可能是我们女儿大学毕业后的最后一次入住啦。 每次来都住的很开心。 价格虽说不便宜，但真的物有所值。 早餐总是会在预定时间前半个小时准备好了。 床单，枕头，毛巾都非常舒适。 窗帘刚好挡住了外面的光线。 酒店专门为这个周末举办的毕业典礼很用心的装饰了一下......蛋糕非常好吃，很受大家欢迎。
Dear Ziggy12780 -
A huge CONGRATULATIONS to your daughter on her Master's Degree accomplishment! We are so very grateful to have been your hotel of choice when visiting your daughter, but sorry to hear this might be your last visit. It truly is our privilege to be of service to you and value your business greatly.
Thank you for your informative comments to potential travelers and for your many kind comments.
Should you ever return to the UCF area, it would be our delight to welcome you back. Much success and outstanding wishes to you daughter. We know you must be busting with pride. (We are for you!)