从一进入酒店的那一刻起，我们就受到了来自搬行李工和前台的无礼以及非专业的服务。尽管我们已经为早餐付费了，登记的时候，我们要求一些折扣，他们无视我们的要求，第二天早上，他们在早餐时候，把支票给了我，我真的很心烦。3年里，从欧洲第二次来这里的时候，我选择了这里，由于我之前的经历，我向很多朋友推荐了这里。从现在起，这里是我建议不要来的唯一一家酒店。更多
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我在奥兰多环球影城皇冠假日酒店度过了美好的时光。位置是完美的，靠近国际大道和许多很好的活动场所。前台员工非常友好，员工们在准备我的派对时完成了很好的工作。
Jonathan, thank you for your review. We're so glad you were pleased with our location and service. We'll be sure to share this with Starr. We hope we'll see you again soon!
在这里住了3个晚上。洲际酒店集团奖励会员免费停车，这是一个加分项。但没有对房间进行升级，没有休息室可用。我至少去了前台5次，因为我的钥匙卡坏了。这次入住证明了在洲际酒店集团的管理下，顶级酒店会员的地位毫无意义，这也是我转用其他连锁酒店的原因。
I am sorry you were not pleased with your recent experience. We do recognize your status, however, we no longer have an executive lounge. With our renovation, this was removed as we added more facilities, updated the lobby and meeting space, and are now working on the rooms. I think you will be very impressed if you would allow us another opportunity to be your host. I do appreciate you sharing your experience.
这是我们在美国三周访问期间最喜欢的酒店住宿。工作人员热情、乐于助人，酒店又漂亮又干净。床比我们住过的大多数床都大，游泳池和周围的区域很容易到达。吃饭的地方在步行的距离之内。会很高兴再住在那里！
Thank you for this lovely review. And thank you for choosing to stay with us during your visit to the US. We're so glad you enjoyed our location, bedding, and overall accommodations. We hope you'll visit with us the next time you're in the United States.
酒店的设施非常好。我在酒店的一个会议室里参加培训，每天提供的午餐都很好(由员工内部餐厅提供)。我住在10楼的一个套间里。我喜欢看窗外奥兰多市中心的风景。在晚上，我们看到圣像公园的摩天轮都亮了起来。酒店另一边的房间可以看到环球火山湾。床很舒服，套房也很宽敞。如果你坐在桌边或扶手椅上，空调风会直接对着你吹，除此之外没有其他的问题。工作人员都很友好，乐于助人。
Thank you for your kind words. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
这家酒店重新装修得很漂亮。房间很干净，工作人员很友好。最出色的是售票处的Jared和行李员Doug。他们对这个地区都非常了解，还帮助我们制定计划。房间里有非常舒适的床，而且很漂亮。喜欢往返公园和餐厅的班车服务，步行即可到达名为“鱼骨”的餐厅。在去之前，售票处的Jared给了我们一张饮料券，太棒了！
Thank you for recognizing members of our team, we will definitely share your comments and recognize them for their service. We appreciate your business and look forward to welcoming you back to the hotel.
我们在这里住了5个晚上。很喜欢住在这里。房间很宽敞。一般情况下所有的都很好包括微波炉。早餐是自助形式，有烹饪台。满足多需求。这里去公园很方便。打Uber10美元去购物。酒店非常安静，有泳池、健身房，大部分时候人不多。会再住这里。
Thank you for this wonderful review and rating. We're all so glad to know you enjoyed your entire experience. When you're making plans to return please visit our website. We offer a variety of packages that may be of interest, such as our shop and stay package. We hope to see you again soon!
