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附近酒店
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1 - 6 条点评,共 4,005 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月12日的点评

我们喜欢这家酒店,以及它的所有福利和设施。如果你是特别为了孩子,那就住在这里吧。我的女儿在他们的溅水板和滑梯上玩得很开心!我们玩得也很开心,我们已经为使用海洋世界的雨天通行证再次预定了这里。

与 Cancelon.com 合作收集的点评
感谢 ahollingsworth22
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
TeamMarriott,奥兰多文艺复兴海洋世界度假酒店 的 Manager,回复了这篇点评2019年7月15日已回复
Google 翻译

Dear ahollingsworth22,

Thank you for your fantastic review and for all the wonderful things that you had to say about the Renaissance Orlando at SeaWorld. We loved having you and your family as guests and providing an unforgettable vacation with our modern accommodations, family-friendly amenities, and our excellent location. Your comments were a pleasure to read, and we are excited to share them with our wonderful staff. Thank you again for your feedback, and we look forward to having you stay with us again.

Oscar A.
Guest Services Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月20日的点评 通过移动设备发表

酒店从外面看有些误导性,里面是一个美丽的开放式室内空间。我特别欣赏喷泉把户外环境带进这个空间的效果。房间不错,但是床不是最舒服的。有一个拱廊,儿童溅水区和家庭活动区。这将是一家很好的家庭旅馆。

感谢 1216SaraG
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
TeamMarriott,奥兰多文艺复兴海洋世界度假酒店 的 Manager,回复了这篇点评2019年6月20日已回复
Google 翻译

Dear 1216SaraG,

Thank you for your fantastic review and for all the wonderful things that you had to say about the Renaissance Orlando at SeaWorld. We loved having you and providing a memorable experience. Your comments about our decor and family-friendly amenities were a pleasure to read. However, we regret you found our beds to be uncomfortable. Your feedback is appreciated. Thank you again for the kind rating, and we look forward to having you stay with us again.

Oscar A.
Guest Services Manager

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2019年5月31日的点评 通过移动设备发表

我们去年也来过这里。我们以政府人员的价格定了一间大房。这里的房间很大,我们的房间可以俯瞰大堂,很干净很漂亮。我们在泳池边吃了一顿饭,也在室内的木板路上吃了一顿,都非常棒。员工特别好,酒店很漂亮。

感谢 peterthegreatmlkj
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
TeamMarriott,奥兰多文艺复兴海洋世界度假酒店 的 Manager,回复了这篇点评2019年6月1日已回复
Google 翻译

Dear peterthegreatmlkj,

Thank you for choosing to stay at the Renaissance Orlando at SeaWorld once again while you were here for the conference. We are delighted we could provide you a relaxing retreat in your spacious room and that you could enjoy our thoughtful amenities, plush bedding, and modern bathroom. Also, we are glad to know you loved the wonderful staff as well as the food we offer at our on-site restaurants. It was our pleasure serving you, and we hope to welcome you back soon for another enjoyable stay.

Oscar A.
Guest Services Manager

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2019年4月26日的点评

我刚刚和预约的人交涉体验很糟糕。她不仅在电话里对着我尖叫,而且我还在说话的时候她让我搁置等候,然后被挂电话了。非常不专业!如果他们预约前台这么不专业和讲电话粗鲁,我无法想象员工当面是什么样子的。抱歉!我不会花钱在这里,去住其他地方。我一定会让组织知道我的经历,他们本来计划今年夏天在那里举行盛大的年度会议的。

感谢 Marilyn A
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
TeamMarriott,奥兰多文艺复兴海洋世界度假酒店 的 Guest Services Manager,回复了这篇点评2019年4月27日已回复
Google 翻译

Dear Marilyn A,

Thank you for your review. We apologize for the poor service you received from a member of our reservations team. Our team strives to provide impeccable service from the moment a guest begins the reservation process until the end of their visit, and we are sorry for letting you down. We hope you will give us a chance on your next trip to our area to show you we can do better.

Oscar A.
Guest Services Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月4日的点评

哪怕是从办理退房到你离开的这段时间,这酒店依旧做得很出色。是员工Oscar招呼了我并且给我办理入住,他非常细心体贴,还给我提供了些房型升级的选择。酒店里有好几个吃东西的地方,而且还有家星巴克。这酒店唯一的缺点是停车费太高了。

感谢 ltorres93
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
TeamMarriott,奥兰多文艺复兴海洋世界度假酒店 的 Manager,回复了这篇点评2019年4月4日已回复
Google 翻译

Dear ltorres93,

Thank you for choosing the Renaissance Orlando at SeaWorld. We are delighted from check-in to check-out you had a perfect experience and that you enjoyed our on-site amenities. That being said, we regret your disappointment with the parking charges. We appreciate your business and hope to see you again soon.

Oscar A.
Guest Services Manager

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