Thank you Yuppy P for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.
Thank you Nico for your review of our property. I am glad to hear that you enjoyed our location and enjoyed our restaurant. I am sorry to hear about the temperature and lighting in your room. Please let us know if these are ever uncomfortable or not up to standard, and we will gladly remedy those issues. I will also make sure our Engineering and Housekeeping staffs are aware of these issues, and make sure the proper steps are taking to resolve them. We hope to see you again the next time you are in the Palm Beaches.
Assistant Front Office Manager