这是家很赞的酒店，我和我们公司的同事在这家酒店的住宿期间过得非常愉快，这儿有着优质的服务和漂亮的环境。我是以万豪奖励会员的身份入住的，遗憾的是我没发现哪儿对会员有有待，在办理入住时候没有（只有在使用无线网时有说明），在餐馆也没有。我清楚万豪对自己的奖励会员很重视。好吧我想看看这种情况在我退房前会不会有改善。天哪，我太感谢我的女管家Rosa了！她把我的房间整理得很好，太感谢你了！！
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住在这里是因为位置便利。贴身男仆的小费是32美元，但是非常方便。我们本想要高楼层风景好的房间，但登记入住时安排我们入住的是阳台塞满建筑材料的房间。我要求见经理寻求帮助，Hayley过来安排我们搬出去了。稍微多付一点钱就能升级到俱乐部级别，食物美味，俱乐部中的Ashley和David服务优质。淋浴间的地板非常滑，没有垫子，为了安全起见，我们在淋浴地板上放了毛巾。由于闪电，电梯罢工了(6部中有3部坏了)，但工作人员处理得很好，他们妥善安排了ELO音乐会后蜂拥而入的民众。Lance帮我们办理退房，人非常和善，会再次入住这家酒店的！
当它还没有完全建好的时候，我就相信这是一家不错的酒店。虽然保洁工作做得不太好，但是房间还是很好的。真正的问题是，他们不仅在整个酒店的周边施工，而且还在里面施工。当我在大厅等待的时候，我身后的帘子后面传来了混凝土切割机的声音。进出酒店很困难，而且很乱。在他们把这些乱七八糟弄好之前，我不会再去了。
Good Morning,
I would like to apologize for the inconveniences that you experienced during your time here at the Tampa Marriott Water Street. Unfortunately, the construction being done by the city in front of the hotel on the roads has over lapped with our own construction here in the hotel causing a few extra obstacles. We do realize the difficulties this may cause and I encourage you to reach out to me directly if there is anything further I can assist you with. Also, if you find your travels bringing you back to Tampa please again, reach out so that we can make sure your next stay is an exceptional one.
Thank you,
Jonathan Medley | Rooms Operation Voyager
MARRIOTT HOTELS | TRAVEL BRILLIANTLY
Tampa Marriott Water Street | 700 South Florida Avenue, Tampa, FL 33602
Ph: 813-221-4900
Email: jonathan.medley@marriott.com
这家酒店是我住过的最差劲的万豪酒店。现在，街对面正在修建一座高层建筑。建筑噪音无时无刻不在。我预定的房间被工作人员给了别人，我到达时，我的报价上涨了1000美元。我甚至不会向我最大的敌人推荐这家酒店！
Dear BrockinDayton,
On behalf of our staff, here at Tampa Marriott Water Street, please accept our sincere apologies for falling short on a few aspects of our stay. The experience you described is not characteristic of the level of service our associates strive to provide. We certainly regret the issues encountered with your reservation, as well as the construction within the area. If you would like to discuss this matter further feel free to contact me at the information below.
Michael Peral
Guest Experience Supervisor
Tampa Marriott Water Street
Michael.Peral@marriott.com
