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附近酒店
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1 - 6 条点评,共 914 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年6月19日的点评

待了三个晚上,但是由于房间服务太烂,我不得不退房。旅馆和房间都很棒,房间够标准,没有任何问题。可是!在我要求提供早餐后,六点半去吃,餐桌上却摆着脏兮兮的盘子,我只能在室外找了张小桌子,勉强吃了些鸡蛋,排队的人很少,但都帮别人拿了6-7盘鸡蛋——值班工作人员也很少,我觉得明天可能会好点。但是,没有,还是跟今天一样糟糕。这么好的地方,可服务质量实在令人发指。

感谢 GeorgeGeddes
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
HIRB G,巴特玛假日酒店 的 Guest Relations Manager,回复了这篇点评2017年6月20日已回复
Google 翻译

Dear Mr George Geddes,

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Batam.

We would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

Again, thank you for sharing your comments, we hope welcoming you again in the near future.

Sincerely,
Dewi
Guest Experience Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年6月12日的点评

这是一个非常漂亮的酒店,坐落在距离轮渡码头很近的距离,在码头步行即可到达,酒店房间都很不错,很干净、宽敞,食物都很美味。好一个安静的度假,酒店还有一个很大的游泳池,夜晚非常宁静,工作人员也都非常友好。

感谢 Travellinguns89
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
HIRB G,巴特玛假日酒店 的 Guest Experience Manager,回复了这篇点评2017年6月13日已回复
Google 翻译

Dear Lashika B,

Thank you for choosing to stay with us during your visit to Batam and for taking the time to share about your great experience at the hotel with us.

We are delighted that you enjoyed your overall stay with us and found all facilities provided up to your expectation. Our guests are very important for us and we really appreciate you kind feedback. We hope to welcome you back again soon.

Best regards,

Dewi
Guest Experience Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年5月29日的点评

1,套房宽敞干净。2,早餐种类丰富,味道不错。3,日料很好吃!尤其是牛肉很软,汁水很多。4,中餐我也很喜欢(但据说只有我们两个在这里吃了午餐,其他的客人呢?5,温泉按摩很棒,不过按摩师迟到了十几分钟,也没提供一个小时的按摩,还不打折?6,往返巴士很棒。7,总之我遇到的所有员工都很有礼貌,尽心尽力。

1  感谢 gabra32
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
HIRB G,巴特玛假日酒店 的 Guest Experience Manager,回复了这篇点评2017年5月31日已回复
Google 翻译

Dear Gabra32,

Thank you for choosing Holiday Inn Resort Batam for your accommodation during your visit to Batam and for taking the time to share about your experiences at the hotel with us.

We're delighted that you enjoyed your overall stay with us and enjoyed all facilities provided. Our guests are our priority and it's always a pleasure to know that our team succeeded in making you feel at home with us.

We hope to welcome you back again soon.

Warm regards,
Dewi
Guest Experience Manager


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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年5月8日的点评 通过移动设备发表

我和老婆还有女儿在这个一居室的套间住了两晚。这里的员工友善,服务贴心。向大家特别推荐Ms Dewi,服务优质。女儿很喜欢泳池和儿童俱乐部。老婆专门点了生日蛋糕。一开始,我以为酒店会像其他酒店一样,只给我们一块蛋糕,没想到我错了。这里离市区比较远,但是酒店有免费的班车。而且,车上有免费wifi。我一定会再来这里住的。

感谢 sudrajats
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
HIRB G,巴特玛假日酒店 的 Guest Relations Manager,回复了这篇点评2017年5月9日已回复
Google 翻译

Dear Mr Sudrajats,

Thank you for choosing to stay with us as to celebrate your birthday and for taking the time to share about your experience with us.

On behalf of the team, we would like to express our sincere thanks for your stars rating and kind words which we will be sure to share with the team. We are glad that you enjoyed your stay with us and your daughter enjoyed our swimming pool and kids club.

Once again, thank you for taking the time to share your thoughts and we look forward to welcoming you back again soon.

Warm regards,

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月28日的点评

友好的工作人员,洁净的房间,优质的服务。环境中充满了绿色的景观。餐馆中包括面包在内的食物很好吃,上菜速度也快。渡轮码头和商场之间有穿梭巴士提供免费服务。

感谢 gweecy
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
HIRB G,巴特玛假日酒店 的 Guest Relations Manager,回复了这篇点评2017年4月29日已回复
Google 翻译

Dear gweecy,

Thank you for taking time to give the review to our hotel. We really appreciate it.

It is lovely to know that you had a memorable experience overall and enjoyed our hotel's facilities. Thank you again for taking the time to share your thoughts and we look forward to welcoming you back again soon.

Best regards,

Dewi


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