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1 - 6 条点评,共 1,544 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月10日的点评 通过移动设备发表

一周前,我住在桑蒂卡BSD酒店,这是我第一次到这里,一切都很好,房间很赞,餐厅有种特别的风味很棒。特别感谢苏茜在前台的接待,她非常友好,很礼貌,我喜欢她的微笑,但我不喜欢她叫我“bapak”希望下次再去还住在那里,希望再次见到你,谢谢

感谢 weekio32
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.id 查看原文
HotelSantikaBSD,塞尔蓬BSD城珊迪卡酒店 的 General Manager,回复了这篇点评2019年7月11日已回复
Google 翻译

Dear Mr./Ms. Weekio32,

Warmest greetings from Hotel Santika BSD City – Serpong.

Thank you for sharing your staying experience with us on TripAdvisor, which is every guest feedback are valuable for us.

We hope that you had a pleasant return journey. We are delighted to read your great review post your stay in Hotel Santika BSD City – Serpong with 5 (five) stars rating. We are excited to know that you enjoyed your overall experience with us, also the convenience of our services, and the variety of breakfast served from our food & beverages met your expectation.

Your feedback will much encourage our associates to always provide their best level of service. Truly appreciate that you take the time to personally recognize Ms. Suci outstanding services, and I will personally share the story to all of our associates on how personal and professional service could create an ambassador for the property.

Thank you very much for bringing the matters to our attention for our improvement.
We do hope we have the opportunity to welcome you back here at Santika BSD City.

Best Regards,
Alik Hidayat
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月6日的点评

酒店一切都很好,尤其是待客方面。感谢Fany先生做我们的婚礼摄影师,感谢Suci小姐做我们亲切的接待员……祝你们好运……希望一切顺利……哦,治疗师的按摩很棒,但是我忘了她的名字。

感谢 Kiranadewi23
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.id 查看原文
HotelSantikaBSD,塞尔蓬BSD城珊迪卡酒店 的 General Manager,回复了这篇点评2019年7月7日已回复
Google 翻译

Dear Ms. Kirana Dewi,

Warmest greetings from Hotel Santika BSD City – Serpong.

Thank you for taking the time to share your feedback in online review page following your recent stay in Hotel Santika BSD City - Serpong.

We hope that you had a pleasant return journey. We are delighted to read your great review post your stay in Hotel Santika BSD City – Serpong and recommend Hotel Santika BSD City to TripAdvisor user. We are also delighted to know that you enjoyed your overall stay with us. We greatly appreciated your comments about our services which have met your expectation.

Your feedback will much encourage our associates to always provide their best level of service. Truly appreciate that you take the time to personally recognize Mr. Fany and Ms. Suci outstanding services, and I will personally share the story to all of our associates on how personal and professional service could create an ambassador for the property.

We are looking forward to welcoming you back in Hotel Santika BSD City – Serpong, meanwhile please don’t hesitate to contact us for any further assistance.

Best Regards,
Alik Hidayat
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月21日的点评 通过移动设备发表

酒店的设施和服务都很好,我强烈推荐您选择这家酒店,这里非常适合乘车旅行或者家人成员一起来这里度假……祝你在这里玩得愉快,这里很棒,请酒店继续保持。

感谢 kirkhasugoto
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
HotelSantikaBSD,塞尔蓬BSD城珊迪卡酒店 的 General Manager,回复了这篇点评2019年6月4日已回复
Google 翻译

Dear Mr. kirkhasugoto,

Warmest greetings from Hotel Santika BSD City – Serpong.

It gives us such a pleasure to hear about your wonderful experience at Hotel Santika BSD City, that we have seen your comment in online review recently.

We are happy to read how much you enjoyed to spending your time with us, and our services and facilities throughout your spent a awesome stay. it is our goal to ensure that every guest’s stay becomes unforgettable. Thank you, your review makes us feel we achieved it once more.

Thank you for your time with us and we hope you will return to visit Hotel Santika BSD City and let us accommodate you again.

Best Regards,
Alik Hidayat
General Manager

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月10日的点评 通过移动设备发表

喜欢这家酒店是因为它就在Teras Kota购物中心旁边,但是……-我在7楼的房间隔音效果很差,晚上商场的乐队真的很烦人,甚至到晚上11点还很吵!-我无法控制空调的风速只能一直在高速-只有2个电源插头,一个靠近书桌一个在浴室,舒适的床,丰富的早餐,超级友好的工作人员,大堂有很好闻的香味,从酒店就可以穿到永旺商城。

感谢 ranDyfadlila
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
HotelSantikaBSD,塞尔蓬BSD城珊迪卡酒店 的 General Manager,回复了这篇点评2019年4月15日已回复
Google 翻译

Dear Mr. ranDyfadilla,

Warmest greetings from Hotel Santika BSD City – Serpong.

Thank you for taking the time to review our property, your comment are very useful and much valued, we apologize for the problems that you encountered during your last stay, and we assure you that we will be looking into each point you shared, and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

We are thrilled that you have enjoyed your recent stay with us, whereas as mentioned that our hotel strategic location which is connected to Teraskota Shopping Mall in the center of BSD City. Also the convenience of our services, and the variety of breakfast served from our food & beverages met your expectation.

Therefore, I do hope that we could host you again in the future, and show you the improvements made.

Best Regards,
Rury Ilham
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月17日的点评 通过移动设备发表

周末在这里住了两晚,还得到了促销的免费电影票。前台的服务员非常乐于助人,非常友善,房间也很干净,这肯定离不开保洁员尽心尽力的打扫,床也非常舒服,早餐更棒,有很多选择。餐厅的服务员做好随时服务的准备,并且总是面带微笑。强烈推荐,并且我们还会回来住的。

感谢 herawati2019
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.id 查看原文
HotelSantikaBSD,塞尔蓬BSD城珊迪卡酒店 的 General Manager,回复了这篇点评2019年2月21日已回复
Google 翻译

Dear Ms. Herawati2019,

Warmest greetings from Hotel Santika BSD City – Serpong.

Thank you for sharing and considering Hotel Santika BSD City as your destination for your holiday or Business trip. We are very happy to read that you had a wonderful time during stay with us.

Thank you for praising the quality of some our food menus at Parigi restaurant . We are glad you could experience them and enjoyed the incredible food quality and our service in each of them and also Thank you for praising of our sensational staff Ms. Yessy who makes you feel that your stay was enjoyable.

On behalf of our team, thank you for your awesome review and for recommending us to our online readers and potential future guests and I look forward to be welcoming you back on the near future for another memorable experience at Hotel Santika BSD City.

Best Regards,
Rury Ilham
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月13日的点评

酒店非常可爱和干净,服务水准优秀,会满足任何你提出的要求。房间价格实惠,位置极佳,步行一分钟即可到达teraskota购物中心。酒店提供24小时的叫车服务。食物很特别但非常美味。

感谢 riazandsumayia
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.za 查看原文
HotelSantikaBSD,塞尔蓬BSD城珊迪卡酒店 的 General Manager,回复了这篇点评2019年1月16日已回复
Google 翻译

Dear Mr./ Ms. Riazandsumayia,

Warmest greetings from Hotel Santika BSD City – Serpong.

It gives us such a pleasure to hear about your wonderful experience at Hotel Santika BSD City, that we have seen your comment in online review recently.

We are happy to read how much you enjoyed to spending your time with us, and our services and facilities throughout your spent a awesome stay. it is our goal to ensure that every guest’s stay becomes unforgettable. Thank you, your review makes us feel we achieved it once more.

We greatly appreciated your comments about our services which have met your expectation. As other guests also have same opinion for our Hotel’s location which is close to the market and shopping centers and varieties of our food menu.

Thank you for your time with us and we hope you will return to visit Hotel Santika BSD City and let us accommodate you again.

Best Regards,
Rury Ilham
General Manager

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