我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
附近酒店
点评 (10,836)
筛选点评
10,836 条结果
旅行者评分
4,125
3,570
1,787
874
480
旅行者类型
时节
语言所有语言
更多语言
旅行者评分
4,125
3,570
1,787
874
480
查看来自旅行者的评论:
已选筛选条件
筛选条件
正在更新结果...
1 - 6 条点评,共 10,836 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月27日的点评 通过移动设备发表

这里的人都很好,大厅很华丽,但是浴室/淋浴间的天花板上的灰泥正在脱落。而且,卫生纸架装在我的左肩后面,如果我能用肩胛骨夹掉几节纸就好了。另外,我个人的不满是,这个房间价格已经高于300美元了,再花18美元买Wifi来用似乎有点贵,不过我懂,酒店收取这笔费用的部分原因是为了吸引人们加入希尔顿尊享(会员)活动。

感谢 CaliforniaDaveS
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AlhajiA8,帕尔玛希尔顿酒店 的 Manager,回复了这篇点评2019年8月28日已回复
Google 翻译

Hello CaliforniaDaveS,

Thank you for reviewing your stay with us! We regret to hear of the issues you experienced during your stay regarding room maintenance. Our team takes any and all complaints seriously. Your comments have been shared with our team so that we can take action.

We hope to welcome you back in the near future for an improved experience at the Palmer House!

Sincerely,
Alhaji ABubakar
Hotel Night Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月27日的点评

房间又脏又旧,还有好多东西都坏。我赞成装修成复古的风格,但还是要投资点钱装修一下吧。抽水马桶里水一直在流,床下有垃圾,家具上有灰尘,墙壁上的墙纸都剥落了,天花板上还有霉菌等等。我打电话给酒店经理投诉,但她一点也不在乎,只说会把情况反馈给客房部,听起来好像她经常听到这些抱怨。

感谢 Bz_travel22212
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AlhajiA8,帕尔玛希尔顿酒店 的 Manager,回复了这篇点评2019年8月27日已回复
Google 翻译

Hello Bz_travel22212,

Thank you for your comments. We regret to hear of the issues you experienced during your stay. We take room cleanliness seriously and are disappointed to hear of the condition of the room you described.

Any such issues are immediately addressed and we apologize if this was not the case during your stay. We will utilize these comments as we continue to maintain the the historic nature of our property.

Sincerely,
Alhaji Abubakar
Hotel Night Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月24日的点评

非常享受这次住宿,我在这家帕尔玛酒店住了三个晚上。前台的服务员非常友好。因为我们早上七点半就到了酒店,前台免费帮我们看管行李,因为我们要下午三点才能办理入住手续,很贴心。酒店位置非常优越!就在芝加哥市中心,步行即可到达所有主要火车站,巴士路线和自行车站!距离主要景点和餐馆也很近!我们在21楼有一个漂亮的房间,可以眺望街道,房间很干净,家政服务很棒。 大堂非常迷人,历史悠久,令人叹为观止。我没有在酒店餐厅用餐或在那里吃早餐。在酒店的街道附近有一个星巴克,走路很近,清晨可以去喝咖啡。我通过西南度假网站预订了这家酒店,真的很棒。我下次来芝加哥的时候,还会再来这里住宿的。

感谢 Jennifer R
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
AlhajiA8,帕尔玛希尔顿酒店 的 Manager,回复了这篇点评2019年8月24日已回复
Google 翻译

Hello Jennifer R,

Thank you for taking the time to review your stay at The Palmer House! We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. We specialize in outstanding customer service and our goal is an all-around positive guest experience. Thank you for taking the time to describe your stay in such detail and for providing helpful tips to potential future guests of our property.

At the Palmer House, we pride ourselves on our long history, exceptional team members, and the guests we get to serve each and every day. We hope to have another opportunity to provide you with a memorable Chicago experience.

Sincerely,
Alhaji Abubakar
Hotel Night Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月23日的点评 通过移动设备发表

一位旅行社代理人向我们推荐了这家旅馆,我们绝对没有失望。我们以前从澳大利亚到过芝加哥一次,住在“北边”。帕尔默之家在南边,靠近芝加哥“豆”和艺术区(步行距离)。我们的房间是10122(10楼122室)。一切都是历史性的,绝对是华丽的……但是有现代的便利。这个房间很大,有两个皇后区,但也有一个很大的休息区。我不得不说浴室很小…但一次一个还行!提供的便利设施质量很高。入住/退房很好,酒店方便许多商店,如梅西百货公司和餐厅。如果你迟到了,如果你需要的话,马路对面就有一家便利店。有一个正式的餐厅,但也有一个波特餐厅(休闲汉堡等)&在一个巨大的礼堂精美的酒吧区…可以想象它是一个舞厅在过去的日子里!星巴克就在楼下,但当然,走出去吧,食物和饮料马上就变得更便宜,而且很容易买到。我们一定会再呆在这里。强烈推荐!

感谢 168heatherb
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
AlhajiA8,帕尔玛希尔顿酒店 的 Manager,回复了这篇点评2019年8月24日已回复
Google 翻译

Hello 168heatherb,

Thank you for taking the time to review your stay at The Palmer House. We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. We appreciate having you share your experience and we know that other users will find your comments helpful in making their decision to stay with us!

At the Palmer House, we pride ourselves on our long history, exceptional team members, and the guests we get to serve each and every day. We hope to have another opportunity to provide you with a memorable Chicago experience.


Sincerely,
Alhaji Abubakar
Hotel Night Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月14日的点评

美丽的大堂——真正的经典。但赞美之词可能就到此为止了,因为这些房间似乎有着最古老的年代,最后一次翻新是在上个世纪,也可能是在19世纪!整个房间看起来很旧,浴室也很古老。

感谢 michaelrp2018
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AlhajiA8,帕尔玛希尔顿酒店 的 Manager,回复了这篇点评2019年7月16日已回复
Google 翻译

Hello michaelrp2018,

Thank you for taking the time to review your stay at The Palmer House! We truly apologize that you did not receive our typical service oriented experience during your visit. We specialize in outstanding customer service and we are saddened to hear that we missed the mark.

Thank you for bringing to light areas where you see the need for improvement. Rest assured, your comments will be a crucial factor for our team as we continuously search for ways to improve our service.

We understand that you have many options in the city of Chicago and we hope to have another opportunity to provide you with a memorable hotel experience.

Sincerely,
Alhaji Abubakar
Hotel Night Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
查看更多点评