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Thank you for your review and for taking the time to share your comments. We're pleased to hear that you enjoyed your stay and hope to welcome you again soon, hopefully with more time to explore our great city!
Thank you for taking the time to review our hotel. We are sorry to hear the lapses in service, especially the condition of your room. Also, we are saddened to hear that you were not pleased with the service of our staff at that time. Certainly, this is not the type of experience we would like our guests to have. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations during your stay. We're sorry to hear of your experience at that time. Hopefully, you would have a better experience with us on your future stays.
Thank you for your review and for taking the time to share your comments. We're delighted to hear that you enjoyed our great location and friendly team. Unfortunately, due to the high winds we experience in this area of Chicago, we are unable to place furniture on the guest room balconies. Your feedback is highly appreciated and we hope to welcome you again soon!
Dear Nana Y,
Thank you for your review! We're delighted to hear that you and your wife enjoyed a fun weekend with us and we'll be sure to pass along your kind comments to Udo. We look forward to your next stay.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay in our Ambassador Suite! Your recommendation is highly appreciated and we look forward to your next stay.
Thank you for your review and for taking the time to share your feedback. We couldn't be happier to hear that you enjoyed your time with us throughout your conference! We'll be sure to pass along your comments to the team and hope to welcome you for a return stay.