Thank you for your feedback from your most recent stay at W Chicago - City Center. I am disappointed of the challenges you faced, and can assure you that this is not a common occurrence. If we are able to welcome you back, please reach out to me personally so I can make sure you have a fabulous stay!
Thank you for leaving such detailed feedback about your experience at our hotel property. I'm thrilled to hear that you enjoyed your time spent here and we can't wait to welcome you back on your next Chicagoland getaway!
Thank you for leaving feedback regarding your recent stay with us. I'm disappointed to hear that your stay was anything less than absolutely fab. At W, we're constantly in pursuit of the now/next and looking for ways to improve our facilities, guestrooms, and public spaces. The current design narrative of our guestrooms and public spaces speak to the minimalist lifestyle that has become more popular in recent years, while paying homage to our property and neighborhood's storied past, with its vintage touches and accents. I'm sorry your guestroom's setup did not fit your taste and apologize for any discomfort felt. I hope that on your next Chicagoland getaway you'd allow us to make a better impression. We do have various different room types and, on our uniquely structured property, no two guestrooms are the same, each room differs from others. If your travels do, indeed, lead you back in our direction in the near future, feel free to reach out to me, the property's W Insider. I'll do my very best to get you into a guestroom that better suits your style.
So thrilled to hear that you and your colleagues enjoyed your time spent with us here in downtown Chicago! We're happy we could assist in making your event a success and I'll be sure that Vicki catches wind of your kind words. We can't wait to welcome you guys back on your next Windy City corporate excursion.
Thanks for staying with us and leaving feedback regarding your stay. So glad to hear that you enjoyed your time here in downtown Chicago but surely disappointed to hear that your guestroom didn't live up to your expectations. Having been built in the 1920s, our unique structure does cause some variance between rooms especially with our location in the financial district. Since the construction of our storied property, many new, taller high-rises have popped up around our building and downtown Chicago as a whole. That being said, some of our rooms do tend to be a bit closer to nearby buildings than others, inhibiting views from most rooms. On your next visit, be sure to reach out to me, the property's W Insider. I'll do my very best to get you into a room with a nice view of the Chicago skyline and hook you up with recommendations that better suits your style.
就所付的钱而言，这是一个小房间，没有咖啡制作设备，嘈杂的空调，昂贵的酒吧。上次我们住在Marriott Magnificent Mile酒店，真希望这次我们也住在那里。我会让我的公司把它从芝加哥的名单中剔除。
We appreciate your feedback regarding your recent stay and disappointed to hear that it was anything less than perfect. I apologize that it was not properly communicated to you, however we do, indeed, supply guests with coffee makers in their guestrooms. To ensure that each coffee maker is cleaned and maintained properly and regularly, coffee makers are made available upon request. A coffee station is also present each morning, until 11am, in the Living Room on our main level.
We also offer several varying room types on our property that range from our smallest, "Cozy", room type to extremely large suites. Having been built in the late 1920's, our unique and historic structure does cause some variance between rooms. That being said, a few of our rooms are a bit cozier than others. I'm truly sorry for any discomfort your guestroom may have caused you.
I hope that on your next trip to downtown Chicago you'll give us an opportunity to make a more pleasing impression. If, by chance, you do return in the near future, please feel free to reach out to me, the property's W Insider, directly. I'll do my best to amplify your time here and aid you in selecting a room type that better suits your style.
Thank you for choosing W Chicago-City Center. We appreciate you taking the time to provide us feedback regarding your recent stay.
We do pride ourselves in offering a first-rate guest experience for all of our valued members, and I apologize that we missed the mark with your stay.
As a W Hotel property, we are not branded to have a concierge lounge. The W Brand encourages our guests to gather and enjoy our dedicated living room.
We do have a range of room sizes depending on the room type you book. We are more than happy to assist you with choosing a room category that best fits your needs.
Thank you again for choosing W Chicago-City Center. We hope to have the opportunity to restore your confidence in our property in the near future.