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1 - 6 条点评,共 2,912 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月15日的点评

我是来芝加哥出差,然后在这儿住了一晚。这家酒店离我要去的客户的商务处只有几步之遥。我发现这家酒店非常现代化,房间也很漂亮,非常舒适和干净。房间内有免费无线网,如果您想要更好的话,也可以注册高级Wi-Fi。我发现免费的Wi-Fi上网和查看电子邮件是足够了。床和枕头又软又舒服。房间里有一台很大的平板电视。淋浴的水压也很好,浴缸和淋浴是一个组合的。浴室里提供有免费的肥皂、洗液和洗发水小样。大堂区有一家酒吧,而且还有一家还可以提供早餐、午餐和晚餐的餐厅。酒店附近还有许多餐厅,从酒店步行距离就可以到达或是乘坐短距离出租车的到的那种。我发现这儿工作人员非常乐于助人,他们把一切都处理得很好。无论是当我办理入住或退房手续时,或者我的房间需要任何东西时,他们都很乐意帮助我。如果你想要其他的话,房间里还有其他的东西可以买,包括葡萄酒和各种零食。小吃、迷你吧和葡萄酒的价格都在房间里提供的卡片上了。我没有使用这些项目中的任何一个有附加的项目加到我的酒店账单。总的来说,在这家酒店住得很愉快,我会推荐它的。

感谢 Keith F
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
DeJuanAtCityCenter,芝加哥W酒店-市中心 的 W Insider,回复了这篇点评2019年9月17日已回复
Google 翻译

Thank you for leaving such detailed feedback about your experience at our hotel property. I'm thrilled to hear that you enjoyed your time spent here and we can't wait to welcome you back on your next Chicagoland getaway!

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月20日的点评

酒店大堂和酒吧区非常酷,时髦,别致和令人兴奋。但接下来,酒店电梯、走廊和房间就没什么可兴奋的了。我和妻子都很期待周末假期,我们根据地点、价格和品牌名称选择了W酒店。对于万豪酒店品牌来说,W酒店-市中心令人相当失望。房间很老旧,感觉更像是一间大学旧宿舍,而不是万豪品牌的酒店。不幸的是,床不舒服,我们都没有睡好。我本希望能给出更好的评价,因为我一直信任万豪品牌。以后的旅行不会再选择W酒店,而是选择其他品牌。

与 Cancelon.com 合作收集的点评
感谢 ajg81887
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
DeJuanAtCityCenter,芝加哥W酒店-市中心 的 W Insider,回复了这篇点评2019年8月20日已回复
Google 翻译

Thank you for leaving feedback regarding your recent stay with us. I'm disappointed to hear that your stay was anything less than absolutely fab. At W, we're constantly in pursuit of the now/next and looking for ways to improve our facilities, guestrooms, and public spaces. The current design narrative of our guestrooms and public spaces speak to the minimalist lifestyle that has become more popular in recent years, while paying homage to our property and neighborhood's storied past, with its vintage touches and accents. I'm sorry your guestroom's setup did not fit your taste and apologize for any discomfort felt. I hope that on your next Chicagoland getaway you'd allow us to make a better impression. We do have various different room types and, on our uniquely structured property, no two guestrooms are the same, each room differs from others. If your travels do, indeed, lead you back in our direction in the near future, feel free to reach out to me, the property's W Insider. I'll do my very best to get you into a guestroom that better suits your style.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月16日的点评

芝加哥市中心为我们协会的会员和合作伙伴提供了一个极好的住宿环境。客人们喜欢大厅里宽敞的房间和酒吧。从组织的角度来看,w酒店使整个过程尽可能简单。特别是Vicki Stanton非常迅速地调整了我们的房间区,更新了客人在我们入住前一周的住宿情况。总的来说,对于居住在芝加哥市中心的人群来说,这是一个很好的选择。

感谢 Generichandle123
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
DeJuanAtCityCenter,芝加哥W酒店-市中心 的 W Insider,回复了这篇点评2019年7月16日已回复
Google 翻译

So thrilled to hear that you and your colleagues enjoyed your time spent with us here in downtown Chicago! We're happy we could assist in making your event a success and I'll be sure that Vicki catches wind of your kind words. We can't wait to welcome you guys back on your next Windy City corporate excursion.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月11日的点评 通过移动设备发表

在这里入住并且很喜欢大堂的复古建筑。我们升级到的大房间很棒,但是没有任何风景,所以很令人失望。早餐很普通,但包括在我们的住宿房费内。我们唯一的问题是,我们的房间没有冰箱,门房(伊登)很少在她的办公桌前。我们想预订多次短途旅行,但只能赶上一次预订威利斯大厦的Skydeck。不过这个给我们打折了。她推荐的餐馆既过时又差。房间很好。床很舒适,淋浴室也足够宽敞。不过,水好像一直不是很热。除此之外,这是一次高质量的住宿。这家酒店的地理位置绝佳,但如果是假日,附近的大部分地方都关门了。

感谢 craig1086
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
DeJuanAtCityCenter,芝加哥W酒店-市中心 的 W Insider,回复了这篇点评2019年7月12日已回复
Google 翻译

Thanks for staying with us and leaving feedback regarding your stay. So glad to hear that you enjoyed your time here in downtown Chicago but surely disappointed to hear that your guestroom didn't live up to your expectations. Having been built in the 1920s, our unique structure does cause some variance between rooms especially with our location in the financial district. Since the construction of our storied property, many new, taller high-rises have popped up around our building and downtown Chicago as a whole. That being said, some of our rooms do tend to be a bit closer to nearby buildings than others, inhibiting views from most rooms. On your next visit, be sure to reach out to me, the property's W Insider. I'll do my very best to get you into a room with a nice view of the Chicago skyline and hook you up with recommendations that better suits your style.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月24日的点评 通过移动设备发表

就所付的钱而言,这是一个小房间,没有咖啡制作设备,嘈杂的空调,昂贵的酒吧。上次我们住在Marriott Magnificent Mile酒店,真希望这次我们也住在那里。我会让我的公司把它从芝加哥的名单中剔除。

感谢 Scaffy
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
DeJuanAtCityCenter,芝加哥W酒店-市中心 的 W Insider,回复了这篇点评2019年6月24日已回复
Google 翻译

We appreciate your feedback regarding your recent stay and disappointed to hear that it was anything less than perfect. I apologize that it was not properly communicated to you, however we do, indeed, supply guests with coffee makers in their guestrooms. To ensure that each coffee maker is cleaned and maintained properly and regularly, coffee makers are made available upon request. A coffee station is also present each morning, until 11am, in the Living Room on our main level.

We also offer several varying room types on our property that range from our smallest, "Cozy", room type to extremely large suites. Having been built in the late 1920's, our unique and historic structure does cause some variance between rooms. That being said, a few of our rooms are a bit cozier than others. I'm truly sorry for any discomfort your guestroom may have caused you.

I hope that on your next trip to downtown Chicago you'll give us an opportunity to make a more pleasing impression. If, by chance, you do return in the near future, please feel free to reach out to me, the property's W Insider, directly. I'll do my best to amplify your time here and aid you in selecting a room type that better suits your style.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月30日的点评 通过移动设备发表

芝加哥市中心一家平庸的酒店。小的可笑的房间,对精英会员也不提供休息室,总的设施陈旧。浴室面积和衣柜一样大,水槽只有手掌那么宽(如字面所示)。床甚至没有铺好

1  感谢 uazzeghein
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
DeJuanAtCityCenter,芝加哥W酒店-市中心 的 Manager,回复了这篇点评2019年5月31日已回复
Google 翻译

Thank you for choosing W Chicago-City Center. We appreciate you taking the time to provide us feedback regarding your recent stay.

We do pride ourselves in offering a first-rate guest experience for all of our valued members, and I apologize that we missed the mark with your stay.

As a W Hotel property, we are not branded to have a concierge lounge. The W Brand encourages our guests to gather and enjoy our dedicated living room.

We do have a range of room sizes depending on the room type you book. We are more than happy to assist you with choosing a room category that best fits your needs.

Thank you again for choosing W Chicago-City Center. We hope to have the opportunity to restore your confidence in our property in the near future.

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