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1 - 6 条点评,共 461 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年10月21日的点评

因为一次事故,(这家酒店的)一位非常友好的经理联系了我,解释了造成不不幸的原因。在他们解释了他们的观点后,经理再也没有联系我,尽管我这边尝试联系了好几次,我联系了Choice酒店的客户服务,他们甚至都懒得联系我。非常悲伤,看起来像一家不错的酒店,作为一家大连锁酒店的一部分,我真的认为我预定这个酒店是做了正确的选择,但事实是不能再糟了。

感谢 946johanb
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Fran P,奥黑尔康福特茵酒店-会议中心 的 Guest Relations Manager,回复了这篇点评2017年10月22日已回复
Google 翻译

Dear Johan,
Thank you for taking the time to complete the TripAdvisor guest satisfaction survey regarding a recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is very important to us, however in this case, we were unable to refund you for your “No Show” statis. Your room was booked through a 3rd party, and needed to be cancelled through that party.
We are very sorry you are unhappy, and we do hope you will consider staying with us some time in the future so we can have a chance to provide with a superior experience.
Kindest Regards,
Fran Prybylo
Guest Relations Manager

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年9月18日的点评 通过移动设备发表

我们很高兴能提前入住。房间又干净又时髦,床单、床、枕头和淋浴都很好。哦,那是一个非常大的房间,有很好的无线网络。他们有机场班车,但我们在机场等了30分钟才有人来接。

感谢 BLM-AK
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Fran P,奥黑尔康福特茵酒店-会议中心 的 Guest Relations Manager,回复了这篇点评2017年9月19日已回复
Google 翻译

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey.
We very much appreciate and value your feedback and will share it with our team. Your survey relsults will serve as encouragement to all of our team as we try very diligently to continually improve the quality of our services to provide an exceptional experience for all of our guests.
Kindest Regards,
Fran Prybylo
Guest Relations Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月30日的点评

我们选了度过这几个晚上的合适地点。我们的朋友住在三公里外的Touhy,所以住在这里来往事很方便的。房间非常干净,最近新换了床上用品、地毯和窗帘。我们离开这回家时,他们正在卸一大堆新家具。

感谢 BarbaraB2169
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Fran P,奥黑尔康福特茵酒店-会议中心 的 Guest Relations Manager,回复了这篇点评2017年9月1日已回复
Google 翻译

Thank you so much for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such positive feedback! I have shared your comments with our team and they join me in thanking your for your kind words. We are very proud of our hotel and the services we provide and we are delighted you enjoyed your stay
We are looking forward to providing you the same pleasant accommodations and service any time you might be in our area.
Kindest Regards,
Fran Prybylo
Guest Relations Manager
Comfort Inn O'Hare - Des Plaines

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月1日的点评

这是一个不错的旅馆,没有什么特别的东西可以向你介绍出来。基本的房间,像样的早餐(但是餐厅会准时关门,最后一天我们在打烊的时候就到了,当我们想去吃点东西的时候,他们已经不开门了)。自动售货机藏在一段短楼梯上,你必须找到它。后电梯有奇怪的气味。当你离开停车场,左边是一些购物广场和一些吃的地方。赛道加油站离赌场不远。房间很好,我们的办公桌就在赌场旁边d。从公路网到旅馆和州际公路都有噪音的问题。总的来说,这里很不错,物有所值。

感谢 Ron K
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Fran P,奥黑尔康福特茵酒店-会议中心 的 Guest Relations Manager,回复了这篇点评2017年8月3日已回复
Google 翻译

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction faction Survey regarding your recent stay with us. I have shared your feedback with our General Manager and our Front Desk Manager to ensure we take steps to correct these issues.
Please accept our sincere apologies. It is never our intention to jeopardize the comfort and convenience of our guests.
It was our pleasure to have you as our guests and we would welcome the opportunity to be at your service any time you might be in our area.
Kindest Regards,
Fran Prybylo
Guest Relations Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年7月27日的点评

作为一个成功的喜剧演员,我住过很多酒店,这家是一个非常令人愉快的惊喜。它在Chipotle和Target的步行距离内,有一个往返于O ' hare机场的巴士。就价格来说,我认为它不可能被打败!

感谢 Ben M
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Fran P,奥黑尔康福特茵酒店-会议中心 的 Guest Relations Manager,回复了这篇点评2017年9月14日已回复
Google 翻译

WOW! Thank you so much for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such positive feedback! I have shared your feedback with our team and they join me in thanking you for your kind words. We are very proud of our hotel and the services we provide and we are delighted you enjoyed your stay with us.
We truly enjoyed having you as our guest and we are looking forward to providing you the same pleasant accommodations and service the next time you are in our area.
Kindest Regards,
Fran Prybylo
Guest Relations Manager
Comfort Inn O'Hare

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年7月13日的点评

在一段紧张而意外的航班延误之后。走50到100米左右去到一个生疏的街道非常令我耳目一新。我来自澳大利亚西部的一个郊区。所有的喧嚣和失落感都随之消失,眼中只有绿色的街道上有松鼠和小鸟。酒店是我睡觉的地方,但酒店周围的郊区却让我印象深刻。工作人员乐于助人,他们已经习惯和那些压力重重的乘客打交道。

感谢 reg e
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Fran P,奥黑尔康福特茵酒店-会议中心 的 Guest Relations Manager,回复了这篇点评2017年7月14日已回复
Google 翻译

Thank you so much for taking the time to complete the TripAdvisor Guest Satisfaction Survey regarding your recent stay at our Comfort Inn Des Plaines Hotel. We very much value and appreciate your feedback and I have taken the liberty of sharing you comments with our team so they may enjoy them also. Your survey responses will serve as encouragement to all of our team. It is always a pleasure to receive positive feedback.
Thank you again we are so pleased you found solace in our surroundings.
Kindest Regards,
Fran Prybylo
Guest Relations Manager

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