一直有火车鸣笛的声音,还有被淹没的轮辋以及发霉的房间。我们看了3间房后才终于住进了一间还可以的房间,并不是我们预留的房型,但至少是个双人皇后房。火车在酒店的10英尺范围内通行,每30分钟就会过来一列火车,偶尔凌晨3点还会鸣笛。酒店的确也把房费调低了30美元。更多
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一直有火车鸣笛的声音,还有被淹没的轮辋以及发霉的房间。我们看了3间房后才终于住进了一间还可以的房间,并不是我们预留的房型,但至少是个双人皇后房。火车在酒店的10英尺范围内通行,每30分钟就会过来一列火车,偶尔凌晨3点还会鸣笛。酒店的确也把房费调低了30美元。更多
显示较少Thank you for taking the time to review our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope that you will allow us another opportunity in the future to provide you with a better experience.
Regards,
Ernest Boswell - General Manager
这里很棒,我一定还会来这里的。我对这里真的很满意。服务很棒。他们会确保所有的一切都井井有条,他们真的非常照顾我。我一定会把这家酒店推荐给我的家人和朋友。
Dear Cameron J:
Thank you so much for your kind words. We love knowing when we've made a great impression on our guests, and it is our sincere hope that we see you again whenever your travels bring you to the Shreveport area.
Happy Travels!
Calista Fulton
Social Reputation Manager
酒店的地理位置非常的方便,去想去的地方没有任何的问题,我感觉十分愉快,方方面面都尽善尽美,只需要几分钟左右的时间就可以去想去的地方,我感觉非常满意,因公事出差来到这里将是你的不二之选,所有的工作人员都非常的友好,停车位置有限,除此之外,其他方面还是非常满意的,房间虽然有一些小,但是基本满足人们的需求,区想去的地方也非常方便,值得推荐,这里的耳塞使用起来不是很好,除此之外,其他方面都相当不错,值得一来哦。
大堂很好,员工很有帮助, keurig房间早上很好。酒店很好,但是早餐不是很好。对于一个白金会员,你可以得到免费的餐券,我更愿意花钱去其他地方吃。
Thank you for your patronage as an IHG Rewards Platinum member and for posting feedback with us regarding your recent stay at our Holiday Inn Shreveport Downtown. I am glad to hear that you enjoyed your time with us, and that you found our facility to be well maintained and I am so sorry to hear that you Breakfast wasn't very good and your comments will be shared with our Food & beverage management team to properly address your concerns. . It is my hope that we will see you again in your future travels.
Best Wishes!
Ernest Boswell
General Manager
318-222-7717
我最近入住了这家位于什里夫波特市中心的假日酒店。酒店说他们在2014年进行了改造升级,我不知道他们改进了什么,但是我房间里的空调绝对使用超过五年了,机身有很多损伤和划痕,它只能吹出房间温度的风,电视屏幕的顶部有一条白色的线。墙壁非常薄,所以我在早晨六点半的时候接到了客服的电话,说电视的声音太吵了。可是我只是把音量调到了40%。当我喝咖啡的时候,我不得不把椅子推到电视机旁边听新闻。我在全国住过很多家酒店,这家酒店是目前为止我住过最糟糕的。
Thank you for taking the time and completing our surveys we appreciate all your feedback .
We appreciate all feedback. All the above mentioned has been addressed . Please let us know if we can do anything further to assist you .
Thank you