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附近酒店
点评 (339)
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1 - 6 条点评,共 341 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月26日的点评

招待处的工作人员能力强又敬业。但是空调很吵,而且只有一档(就是开和关)。窗是开不了的。房间里面又潮湿,空气又差,而且房间服务生根本不称职。也没有自助早餐。

与 Hyatt Hotels 合作收集的点评
感谢 Discover64540676762
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ed B,Hyatt Regency Bethesda 的 General Manager,回复了这篇点评2019年4月26日已回复
Google 翻译

Dear Guest, we appreciate the feedback.

We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward.

We hope for the opportunity to host you again soon for a more positive experience.

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月6日的点评 通过移动设备发表

我和姐妹们去贝塞斯达爵士布鲁斯俱乐部看一场Go Go乐队的演出。这家酒店步行就能到那里。房间干净、安静,床也很舒服。他们有健身设施和游泳池,但我想我没有使用过。莫顿饭店附属于酒店。地铁就在酒店外面。车库的停车费是每晚8美元。代客泊车30美元。我绝对推荐这家酒店。工作人员非常友好,乐于助人。哦,酒店还有一个属于你们所有咖啡爱好者的星巴克。

感谢 386shanitad
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ed B,Hyatt Regency Bethesda 的 General Manager,回复了这篇点评2019年4月7日已回复
Google 翻译

Thanks for the wonderful review, Shanita!

We're thrilled you had such a fantastic stay in our hotel! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. That's what we like to see! We strive for excellence and your praise lets us know we're doing our job!

We look forward to seeing you again soon for another fantastic experience! Have a beautiful day!

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月22日的点评 通过移动设备发表

前台的服务员很棒!感谢Tann的服务!房间很干净!近乎完美,除了有个人[-],不知道自己在做什么......非常失望!以致有位顾客朝他大喊大叫,他给了客人一张优惠券。

感谢 JRR000
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ed B,Hyatt Regency Bethesda 的 General Manager,回复了这篇点评2019年2月23日已回复
Google 翻译

We appreciate you taking the time to share your feedback.

We're disheartened to hear about the challenges you faced during your stay with us. We strive to offer our guests quality service and comfort. It's unfortunate you noticed such difficulties with a specific member of our team. We'll be addressing your concerns with the appropriate members of our team.

Please consider allowing us another chance to provide you with the excellent service we're capable of providing.

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月11日的点评

作为一个全球主义的旅行者,我一直在寻找Hyatts而且几乎一直在东海岸。 这次安排碰巧在Bethesda,很高兴找到了Regency。 房间干净整洁,地理位置优越,可以看到很多地方。 最重要的是,优秀的员工,特别是Neha。 每次走进/走出时都会按名字问候。 让我的住宿变得比在城外更好, Neha将帮助您确保您的住宿舒适愉快。 他是一个非常好,有礼貌的人,总是平易近人,并确保您的住宿非常好,注意细节。 是我见过的最好的员工之一,热情好客。 5星:)

感谢 pskid247
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ed B,Hyatt Regency Bethesda 的 General Manager,回复了这篇点评2019年2月12日已回复
Google 翻译

Thank you for the fantastic review!

It's outstanding your time with us was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Neha who ensure our guests are getting the best level of service. That's what we like to see!

We can't wait until your next visit so we can once again share our high-caliber service with you. For your next visit, don't forget to check out the outdoor patio and fire pits at the Daily Grill restaurant, the place to be for happy hour, and a perfect ending to any busy day!

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月19日的点评

我们在这里过得很愉快。这家酒店装修得很漂亮,有一种宁静、现代的气氛。灰色和白色的色调显得非常宁静。房间里有冰箱和咖啡服务。所有的员工都很友好,乐于助人。床很舒服,健身房很棒!

与 Cancelon.com 合作收集的点评
感谢 Laurie C
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ed B,Hyatt Regency Bethesda 的 General Manager,回复了这篇点评2019年1月20日已回复
Google 翻译

Thank you for the outstanding review, Laurie!

We're delighted your experience with us was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job!

We look forward to sharing another amazing experience with you soon! For your next visit, did you know that in one stop, our metro will have you at Walter Reed National Military Medical Center and the Uniform Services University of Health Sciences?

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