这个酒店还不错，服务还不错。房间没有吸引力，它闻起来不是很新鲜，地毯上有一个洞（起居室）。可以弄得更干净。我以前在住几家Residence Inns 的时候最大的挣扎就是房间不是很干净。他们说在宠物入住以后是做了深度清洁的，但是我穿着袜子在地板上面走，袜子还是变成了不干净的棕色。
Thank you for the feedback regarding your recent stay at our hotel. We appreciate you taking your time to provide us your feedback as it gives us an opportunity to recognize associates for a job well done and work on any areas of opportunity. Would you mind emailing me when you have a moment so I may get more information on the room you stayed in?
Thank you for choosing to stay with us and on behalf of the team we hope to have the opportunity to welcome you back to our hotel in the future.
Residence Inn Silver Spring
phone (301) 572-2322 | email: email@example.com