这将是我的第二个晚上呆在这里,我很喜欢它。房间里有我需要的一切,我不能要求任何更好的。床很舒服,厨房很好。所有应该有的设施房间里都有。客户服务是美好的,经理是一个优秀的家伙,非常理解我们。更多
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这将是我的第二个晚上呆在这里,我很喜欢它。房间里有我需要的一切,我不能要求任何更好的。床很舒服,厨房很好。所有应该有的设施房间里都有。客户服务是美好的,经理是一个优秀的家伙,非常理解我们。更多
显示较少Your feedback is very important. It is great to see you enjoyed your stay with us. I am also pleased to read your positive comments about your room having what you need, the comfortable bed, and the the excellent customer service my staff provided. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
住得还可以。很臭,很吵。空调很差,而且很吵。冰箱噪音也很大。床很不舒服。在第二处的前台工作人员非常粗鲁。但其他前台人很好。
Thank you for the feedback about your stay at our hotel. We are happy your overall experience was enjoyable, but we are sorry for the issues you had in your room and the inconvenience they caused. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We sincerely hope you will give us another opportunity to provide a better experience on your next stay.
Sincerely,
General Manager
工作人员很友好,很有帮助。不幸的是,房间很久没有更新了。你可以看出,房间打扫得很好,但有来自走廊和房间老旧肮脏的地毯和窗帘的难闻气味。如果这栋房子做了修葺,这将是一个入住的好地方。基于缺乏更新价格并不是很好。
Please accept our sincerest apologies for not living up to your expectations. We are extremely sorry for the inconvenience you encountered with the condition of our property. I have already shared your concerns with our Future Enhancement team to introspect and take appropriate steps in the future. We hope to have another opportunity so we can provide you with a much better experience
Sincerely,
General Manager
大多数酒店都提供早餐。很难分辨出哪些是煎蛋卷,哪些是冷麦片和格兰诺拉燕麦卷。这是后来发生的。如果你真的想买东西在你的房间煮饭,这是一个不错的选择,但对于商务旅行者来说,这不是一个好的选择。房价每晚200美元,这不是一个便宜的选择。
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant stay and that our location worked well for your needs. However, I am sorry for the issues you had while being here and regret the inconvenience it caused. I have shared your concerns with the concerned team in an effort to improve our service and facilities moving forward. We appreciate your business and hope to have the opportunity to welcome you back soon!
Sincerely,
General Manager
很好的地方...这个地方的工作人员友好并且乐于助人...其他客人很好,会给你你需要的东西...在过去的3个星期在这里逗留没有问题...当你离开家,可以住在这家干净的酒店…
Thank you for making Extended Stay America - Boston - Waltham - 52 4th Ave. your home away from home. We are delighted to know you are enjoying your time with us and were impressed with our outstanding hospitality. We appreciate you being our guest, and please enjoy the rest of your stay.
Sincerely,
General Manager
在波士顿地区进行严重的医疗程序时,我和妻子在这里住了3个星期。酒店位置去主要的波士顿医院相对来说比较便利。在我们住宿期间最棒的事情就是员工的支持与协助。每一个位员工,从经理、前台员工、维护人员到清洁人员都非常有帮助。日后来波士顿旅游的话,我们会毫不犹豫地选择住在这里的。
Maggie, thank you for your stay at Extended Stay America - Boston - Waltham - 52 4th Ave. and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon.
Sincerely,
General Manager
因为个人的原因住在了这个地方,总体来讲比较糟糕,本来会以为这里的食物口感还是不错的,但是这里的早餐简直就是一个玩笑,这里的粥不是很多,咖啡也非常的差劲,没什么味道,没有任何的水果蔬菜或者是烤肉,环境也不是很好,房间也并不干净,唯一不错的是地理位置还可以接受,距离想去的很多地方都很近,附近有相当不错的商店以及一些公园,以后如果有机会的话,应该还会再来这个地方的,餐馆的选择也很多。
Thank you for taking the time to tell us about your experience. Please accept our most sincere apologies for your stay not being pleasurable We can assure you that we are doing our best to provide a clean stay for all of our guests. Your feedback is very important to us, so thank you for sharing. Please do not hesitate to contact me directly, at whm2@extendedstay.com, should you wish to discuss this further. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.