Thank you for staying with us and for taking the time to review your stay!
I'm happy to hear that you had an over great stay at our hotel.
We will check the beds in your room to make sure that there is no issue with the pillow top.
Unfortunately we do not have microwaves and refrigerators in our standard rooms, but we would be happy to upgrade you to a suite next time you're in town.
We were having a little shortage on backup pool towels during your stay and I do apologize for this. We have a whole new batch of them on their way now though!
Thanks again for visiting us, and we hope to see you again!
Thank you for taking the time to tell us about your stay at Holiday Inn Express and Suites.
I am sorry to hear that you found your experience to be average at best because of the stains that you found on the bedding in your room. I will be addressing this with the housekeeping and the laundry room staff as this is something that should not be found by any guest. I am happy to hear that the staff took care of getting the new bedding to you right away. I'm happy to hear that the location was okay and you were able to get to where you needed to go in a relatively timely manner.
Thank you for your feedback. I will be working with the team to improve the condition of the bedding that is used in the rooms to prevent this sort of incident from happening again.
Thank you for taking the time to tell us about your recent stay at Holiday Inn Express and Suites in Great Falls.
It is great to hear that you found your room to be clean and large enough to be comfortable and with the comfy pillows you were able to relax and get a good night's rest. The staff pride themselves in delivering great service to all of our guests and I am proud to say that it was no exception during your stay! And lastly, I am happy to hear that you found the location to be convenient with a variety of shops and the movie theater nearby as an alternative for entertainment.
Thank you so much for your review and for choosing to stay at Holiday Inn Express and Suites! We look forward to seeing you the next time you're in the area.