Thank you for your business.
It is clear that we missed out on opportunities to create a memorable experience while you were with us. Please accept my sincere apologies, and my invitation back to the hotel the next time your travels takes you back to Parsippany.
Thank you so much for staying with us. I am pleased that you were happy with our Front Desk associate; however it appears that we have fallen short in housekeeping. Please feel free to contact me directly to further discuss this matter at your convenience. Thank you again for your business.
Thank you so much for choosing our hotel. I sincerely apologize that your stay was not as pleasurable as we would have hoped. Please feel free to contact me directly at your convenience to further discuss an opportunity for us to recover.
Thank you for your review. I sincerely apologize for not being able to accommodate your request for an upgrade during your stay with us. We are always happy to accommodate our elite members with a complimentary upgrade if we have one available. I do hope you will return to our hotel on your next trip to the area and give us another opportunity to provide you with the experience you deserve as a Gold Marriott Rewards Member.
Thanks again & we hope to see you again!
我们对这家酒店很失望。相比"Residence Inn"酒店，感觉更像是"Days Inn"快捷酒店。完全比不上我之前入住的其他地方的"Residence Inn"酒店标准。无论是这里的建筑，房间，还是家具都让人感觉很廉价。L形片区是唯一能入座的地方。酒店地段很差，除非你是要去旁边的商业公园。因为酒店地段不好，所以原本或许步行即可到达的餐厅，不得不驱车5公里才能到达。唯一的优点是：酒店工作人员非常热情友好，乐于助人。如果你喜欢入住Days Inn酒店的话，这里对你来说或许还行。
I appreciate you taking the time to let us know how much you found our staff to warm and friendly as I will certainly recognize them for their great hospitality and also pass your comments on to our design staff. As you mentioned the hotel is conveniently located in a Corporate park, so the next time you are in the area, please stop by the Front desk and allow us to show you how to navigate the back roads to make your stay enjoyable.