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“糟糕的服务体验”

Hieu's Family Restaurant
富国岛排名第32 (共466家美食)
卓越奖
用餐选择: 宵夜
餐厅详细资料
用餐选择: 宵夜
TripAdvisor 中国会员
2019年3月15日点评 通过移动设备发表

用餐日期:2019年3月
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
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1 - 5 条点评,共 369 条

点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月2日点评 通过移动设备发表

我们在旅游区想要找一间不太被游客选择的当地餐馆并不是一件那么容易的事,但我们找到了!我们去了Hieu家庭餐厅吃饭。饭店真的很小,但非常物有所值!我们享用了一份中等的混合火锅(会安米粉),有肉和海鲜,味道很好!中等大小对我们来说甚至就有点太大了。价格非常非常实惠,我们只为这个火锅花了150k。店主非常友好,这个地方很棒!推荐这里!

感谢 Sightseer702175
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.de 查看原文
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年10月7日点评

我们已经连续7年访问了Phu Quoc,每年我们都会回到同一家餐厅。为什么?因为食物。它太太太太好吃了。我们所试过的菜都是很好吃的。主人不会说太多英语,但没关系。工作人员很友好,有时你得等上一段时间才能吃到食物,但这也不重要。生鱼! ! ! ! ! ! !这就是我们整整一年期待来吃的食物,直到下次。花得很有价值的钱!!!

感谢 niinniin
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Christina M,Hieu's Family Restaurant 的 Guest Relations Manager,回复了这篇点评2017年11月2日已回复
Google 翻译

Thank you for your nice review, Niiniin. My husband and I, like you, have eaten at Hieu's for years and have always had great food. This past year the restaurant was so busy that we began to help by taking menus to people when the owner couldn't get to them right away. Now we are considered part of the family, so I help with customer outreach and the FB page. I hope we can return to Phu Quoc this year, but if not, I will be trying to help as much as possible from home. I hope maybe we will meet you at Hieu's sometime. If you can like the FB page (hieu's family restaurant) and maybe post a review there, that would be great. I am trying to let people know they can get information about the restaurant there as well as at Tripadvisor.

Thanks again,

Christina

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年7月28日点评 通过移动设备发表

在浏览这家餐馆的许多好评后,我决定动身去品尝看看、探一探究竟。我在两天里两次联系餐馆,每次结果都不尽相同。第一次联系餐馆后得到回复称餐馆还在装修;第二次(餐馆)回复称她的姐姐(妹妹)有事外出20天,在她回来之前,餐馆一直不运营。额,因此大家在来品尝这家餐馆前,切记要联系餐馆以确保参观正在营业。难过:(

感谢 kieunguyen95870
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Christina M,Hieu's Family Restaurant 的 Guest Relations Manager,回复了这篇点评2017年8月30日已回复
Google 翻译

We are sorry you were not able to visit Hieu Family Restaurant. During the low season for tourism to Phu Quoc, which is also the rainy season, the owner -- who is also the cook -- takes the opportunity to visit family in another city. In the past this has not been a problem, but now that the restaurant has become more popular, we must take better care to inform the public of temporary closures. We want to thank you for encouraging prospective customers to call ahead to be sure the restaurant is open. This is especially important when the weather in Phu Quoc is very bad. During the high season, from the beginning of October through the end of May, customers can rest assured that the restaurant will be open. During high season there is no need to call ahead. ... At this time, the owner has returned to Phu Quoc and the restaurant is OPEN FOR BUSINESS. We hope you will have the opportunity to dine with us in the future.

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2017年6月2日点评

餐厅在一个很偏僻的位置,在一间Hostle旁边的小巷走进去,走大约两三百米,中途还会看到几个山坟,餐厅在你的左手边,我们下午五点多六点就过去了,没其他客人不用等位。菜品出品一般般,叫了四个菜,粉丝蒸鱼、炒杂菜、越南米卷都很难吃,唯一一个好味道的是香茅辣椒炒鱿鱼,还叫了一瓶可乐及两瓶西贡啤酒,埋单355000越南币,价格算便宜,但出品一般,还很多蚊子,一边吃一边跟蚊子搏斗,很差的体验,不会再来了

用餐日期:2017年6月
    • 优惠度
    • 服务
    • 食物
1  感谢 fsjymai
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。

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