Thank you for taking the time to share your feedback. We apologize to hear that you were not satisfied with the condition room during your stay. This is certainly not the kind of experience we would like for our valued guests to have. Your feedback will be forwarded to the hotel management to ensure that situation like this won't happen again. We hope for another opportunity to exceed your expectations.
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. The hot tub motor had blown and repairs were completed yesterday. Thank you for bringing it to our attention.
Thank you for staying with us while visiting Cornell. I am glad you enjoyed your stay with us and we hope to have the opportunity to serve you again.
Thank you for your comments regarding your stay with us. We are currently working with Time Warner Cable to install Fiber optic lines which will take care of all connectivity and wifi speed issues. This will be completed the first week of March. I would like to hear more about your concerns about breakfast as the comments we get are always very good. Thank you.
Thanky ou for your stay with us. We have only a handful of standard rooms in our hotel. All others are the 2 room suite.