需要大量的工作。酒店赏心悦目，那就行了！酒店大堂和大厅闻起来有异味，还又潮又热！当你起床到你的房间时，你已经在出汗，在那里也不会更好。我理解它在海边，但空调普及，我不能想象为什么我的房间空调的通风口有冷凝流出来。潮湿让我非常不舒服，很难入睡，每次经过大厅，气味很难闻。看起来很漂亮，但感觉像一个垃圾场！能在长滩有这么一个美丽的位置，这家酒店却不幸地不能提供舒适的住宿。更多
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一切都很好除了酒店的食物价格有点高，一位朋友告诉过我，早午餐也是很贵的。我喜欢住宿，这里的工作人员热情亲切，热情，经常向你热情地问好。 停车方便，我会再次入住的。
Thank you for the wonderful review, dellorisk!
It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!
Thank you again for sharing your review. Have a wonderful day!
从开始到结束，全面合作协助婚礼，计划是在3个月前开始的……工作人员一直“握着”我女儿的手在整个过程中，然后提供他们承诺的一切和更多…不可能有更好的了，除了TinaMarie S女士！没有她是不可能做到的。
Thank you for sharing this glowing review, Courtney!
We are delighted to hear about your experience! We truly appreciate your kind words regarding our team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.
We'd love to share another positive, fun experience with you in the future. Have a lovely day!
位置是长滩最佳，因为它正位于木板人行道的右侧的关键位置。可是，服务不够好，在前台缺乏理解，在他们给了错误的指引之后然后我们房间的钥匙停止了工作。
Thank you for taking the time to share your feedback, Mike.
It's great you had a pleasant stay with us. We're happy you enjoyed our location. However, we're disappointed your time with us was less than ideal and that you had such challenges with our service. We care about the satisfaction of our guests so we'll be sure to address your concerns with our team moving forward.
We look forward to hosting you again soon for a more positive experience.
酒店极度需要一次深度清洁，房间感觉很脏。有几处深色泥灰土在地上，浴室门自始至终都不能关，而且浴室很脏，前台员工倒是很友好
Dear Guest,
We appreciate the feedback. We're disappointed your time with us was less than ideal. It's unfortunate your room wasn't refreshed properly. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward.
We do hope you give us another opportunity to share a more positive experience with you soon.
预订海景房，但限制欣赏另一边的景色。在第一个晚上，房间里的服务员5点才出现，我告诉她不要打扰我们。下午5点30分检查，由于相关通知，缩短我们2晚住宿，我们被告知有很多移民(在长滩周日游行后的周一! ! !)
Dear Guest,
Thanks for the 4-star rating and review! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We appreciate your feedback.
We look forward to sharing an even better experience with you next time. Have a lovely day!
客房服务充其量也只能说是低于一般水平之下。第一天早上他们从我房间拿走了2条脏毛巾，2条手巾，2条面斤，还有2条浴巾。当我回到房间时，他们就只拿回了2条手巾，然后就完事儿了，其他东西都没了。在我入住的整个时间段内，他们从没有清洁过水池以及镜子。酒吧还不错，服务员也很友好。入住手续很快捷！酒店内的一切其实都蛮好的，就除了房间的清洁以及客房服务不那么尽如人意。
We appreciate the feedback, Pam.
We're happy you had a pleasant stay with us. However, we're disappointed that your stay with us was less than ideal. We regret that your room wasn't refreshed properly each day. We'll address your concerns with our team moving forward.
We look forward to hosting you again soon for a more positive experience.
