I am very sorry for your experience at our hotel. Comments such as yours are not the typical ones we receive and I sincerely apologize for your stay. I would like to discuss further your experience further so I can get more details to look further into some of these issues. Please feel free to reach out to me to discuss. I can be reached by calling the hotel at 716-285-3361 and asking the operator to speak to Daniel the General Manager. Once again I want to apologize for your experience and I look forward to speaking with you soon.
On behalf of the Sheraton Niagara Falls I wanted to thank you for staying with us and giving us your feedback on your stay. As this is not the norm to not have a radio in the guestroom I will be sure we speak to housekeeping so they can check these rooms. Again thank you and we hope to see you again soon.
Thank you for choosing to stay with us at the Sheraton Niagara Falls. Glad to see that our staff was able to take good care of you during your time with us. Hope is was a great night at the Casino. Thank you again and we hope to see you soon.
Thank you staying us at the Sheraton Niagara Falls. Glad to see you took advantage of the tunnel to the Casino. Hope it was a successful day at the Casino. Thank you again and hope to see you soon
Thank you very much for spending time with us at the Sheraton Niagara Falls. Glad to see you enjoyed your time with us and we hope to see you again soon.