Dear James L,
Thank you for taking the time to leave feedback on your recent stay. I am so delighted to hear that you thoroughly enjoyed your stay. Thank you for letting us know that Kerri was helpful. I will be sure to let you her know about your review. Thank you so much.
酒店设施老旧，房间和健身设施维护不善。有几个非常优秀的员工，非常好客，给我们提供了很好的支持和沟通。在酒店客房, 绘画, 新浴室, 更新的房间技术, 电源是必需的。
Dear Al V,
Thank you for letting us know that the rooms, hotel and fitness facility is poorly maintained. I will be addressing this with the proper managers. I am to hear that the staff was treated you well during your stay. We appreciate your feedback.
Thank you for letting us know that the staff was very accommodating during your stay. I am very happy to hear that the cleanliness of the hotel was up to par. We appreciate your wonderful feedback and look forward to seeing you again in the future.
Thank you for letting us know about the mattress as well as the pillows. I will be looking into this to see what can be done. I am very sorry that you had to experience this. Thank you for your review.
We are so delighted to hear that you were satisfied with your recent stay with us. I will be sure to let the staff and the managers know about your kind words. Thank you for taking the time to leave us this feedback. We hope to see you again soon.
Thank you for the wonderful review! We are so glad that you enjoyed your weekend stay with us as you went to see Pat Benatar. We hear it was a wonderful show. We are also glad to hear that you were able to join us for our Sunday brunch. We can't wait to have you stay with us again!