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绝对令人惊叹的度假胜地！第二次来，享受我们蜜月的每一分钟！全体员工非常友好，特别是Banyan区的团队，一直让我们感觉宾至如归！浴室总是又好又干净，食物也很棒！免费的活动使你保持忙碌，使我们的入住更加愉快！
Dear Valued Guest,
Thank you for such a lovely posting on TripAdvisor ! When a repeater guest, such as yourself, confirms that, loving every minute, we could not be more over the moon! It is all about consistency, and we never take anything for granted!
It is all in the details as is so often said! At LUX*, we try and bend over backwards for our valuable guests and we are so glad it found your appreciations.
The whole team look forward to welcoming you back soon.
Best regards
Berthy Ramdoo
Room Division Manager
一个每年都来这里的朋友推荐了这里，我和孩子还有伴侣一起过来的。非常好的全包度假村(可选择不全包)。工作人员非常体贴——负责我们7个人的员工随叫随到。这里不用戴腕带——工作人员知道谁是谁，哪个包裹是哪个包裹。自助餐厅里早餐和晚餐可供选择的东西都很好，有中国菜和印度菜。Beach Rouge餐厅的午餐有披萨，牛排还有鱼可供选择。晚餐的话，Bodrum是我的最爱，就在海边，有好吃的土耳其菜。The smoke house有咖喱和其他烧烤主题的食物——在晚上很有气氛。BB在白天提供好吃的汉堡。全包服务包括的并没有很全，个人认为可以提供更多的服务。Scrucap牌葡萄酒涵盖了大部分葡萄品种，但对于每晚的活动来说，这一品牌可能太有限了，可以提供多一点的选择。同样地，杜松子酒吧是个不错的主意，但却不包括在内，而且杜松子酒和伏特加的选择也非常有限。菜单上有很多吃的，但是不包括在全包服务内的菜的价格贵得多，对于已经付了7人份的钱的我们来说不太科学。咖啡馆很不错，员工友善亲切，咖啡也很好喝。花1000卢比骑行去看乌龟很值。网球场很棒，还有滑水、冲浪和潜水之旅。晚上的娱乐活动也很不错，晚上11点结束，酒吧12点关门，对我们来说有点早。但我们还是玩到了12点以后，派对表演者最后都坐到钢琴上去了。总体来说，员工很友善，关心顾客，能满足你的所有要求。超级推荐，还会再来。全包服务包括的项目再多一点的话会更好。很棒的假期，感谢全体员工，尤其是在成人游泳池照看我们的小伙子们。
Dear Ian,
We are delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at LUX* Grand Gaube.
Your kind words regarding the service provided by our team as well as your dining experience in our culinary venues are greatly valued and I am sure that the team will be really pleased to hear your compliments.
It was indeed a great pleasure having the family stayed with us and hope to welcome you back soon at LUX* Grand Gaube where possibilities are endless and we assure you of our very best services and attention at all times.
Sincerely yours
Berthy Ramdoo
Room Division Manager
可爱的酒店，非常可爱的员工。美味的食物和很酷的活动。我们最喜欢咖啡师工作室!Selvina和Angeli是有趣的好老师。我们玩得很开心!之后你会拿到咖啡师证书。你应该试试
Dear Guest,
Thank you for highlighting your culinary experience and the genuine hospitality of our team. We definitely attribute our success to them and shall ensure that your personal recognition is shared with Selvina and Angeli.
Best regards
Berthy Ramdoo
Room Division Manager
在我30岁生日前夜，迎着温暖的毛里求斯和风，踏着黑夜以及整个前台暖心的欢迎问候到达了酒店。Alison欢迎我们来到酒店并带我们去了我们可以在这里尽情放纵5天的套房。房间坐落位置的美以及设施安排的精良直到早上才显现出来。在生日当天醒来，打开窗仿佛到了天堂。Don把丰盛的早餐端到我们房间以及超棒的服务，这些我永远都不会忘记！整个度假村的美食有最高的质量，尤其对于患有多种过敏症的人来说，厨房更是具有挑战，但他们还是竭尽所能的满足我的各种挑剔的需求。从超预期的自助早餐；沙滩红磨坊小吃和主题夜；Bodrum Blue的土耳其肉食到我生日晚宴的特别安排，他们真的做了超寻常的服务来满足每个人的不同需求。在现场轻音乐的伴奏下，你一定不能错过BB和the Creole Smokehouse的午餐选择。家庭和成人在沙滩上是由一只非常棒的团队服务，团队成员包括Kumar, Avi 和 Mevin。度假村里的设备是最高配置的，而且不断在清洁保养和完善。我和老公一起做了按摩，在SPA馆的员工让我们度过了非常享受的几个小时，最后还享用了私人按摩浴缸。整个套餐还包含水上运动，有皮划艇，水上划板和滑水。虽然我第一次滑水不太能站起来，但Dillon确实是个不错的教练！特别值得一提要感谢的是Valerie，她帮我安排了一场超棒的生日宴-非常漂亮的花及安排了在酒店附近的和Tom一起完美的游艇游。无论你是想要在这里办一场庆祝会还是单纯的想度个假，这里都会是一个物有所值，不会令你失望的选择。
Dear Rachel,
What a lovely review from a lovely couple.
We are indeed grateful to read such a positive observation with regards to the services delivered by our team of dedicated team members, the Chef and his team will be thrilled to read your words of appreciations.
Your words of encouragement towards Alison, Kumar, Avi, Mevin, Dillon, Valerie and Tom will be passed on to them.
Thank you indeed for your kind words and we sincerely wish to welcome you again in a near future.
Sincerely yours,
Berthy Ramdoo
Room Division Manager
