Dear Skippy2708,
Warmest greetings from Park Hyatt Zanzibar!
Thank you for taking the time to share your valuable feedback from your recent stay, it was a pleasure to have you during your visit at our stunning property.
Kindly accept our sincerest apologies for the inconvenience caused, the comments have been shared with our team as a tool for improving our services for better guest experience.
We look forward to the pleasure of welcoming you back for an enhanced and pleasant stay at Park Hyatt Zanzibar!
Yours sincerely,
Nicolas Cedro
General Manager
Park Hyatt Zanzibar